Usuario invitado
15 de mayo de 2023
Run away from this hotel! You WILL NOT a get any sleep, as it right next to the freight train tracks. Think about the I LOVE LUCY episode when they stayed in a motel and would fall out of bed when the train went by. I kid you not! Trains ran continuously from 3 am on. Was there a card in my room to call the front desk, noooooo, not even a tv guide! In the morning I asked to speak with the manager as I wanted compensation for this experience and sleepless night.. I also need to add that if tmanagement was smart,all guests would stay in the front half of the hotel, where the noise would not be so great. The night I stayed the hotel was no where near full, I would estimate 25 %. I was told the manager would be late, and that he would contact me. I was given his card, his name is Tony Thomas. No return call, so I called again and still no response! Poor, poor management. Absolutely no courtesy at all. I would imagine he gets this complaint a lot! It really goes back on Marriott for either building or acquiring a hotel at this location. DO NOT STAY HERE, both Mr. Thomas and Marriott should be ashamed of themselves!
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