Fairfield Inn & Suites Cordele

Only OK. I expect more from this brand. A/C must have been broken in the hallways on the 3rd floor, at least 85 degrees. Thankfully the room A/C was good. Housekeeping could have been better. Went to get in the shower and two dried used washcloths fell into the tub. Yuck. Shower pressure wasn’t amazing, but did get hot. Had to jiggle commode handle to make it stop running. But comfortable bed, super important!

Best breakfast and clean breakfast area. Attention to detail around property lacking. (See attached pics). Loud front room due to trucks Jay breaking all night on and off the interstate. Below standard for Marriot properties. Broken and disassembled ice machines, pictures on the floor,dirty bathroom tiles,mold in tub area, electric lamp socket with wires sitting on table on foyer sitting area. Touch up paint needed around property (inside).

When we checked in we asked if there were any suites available and were given one without an extra charge. The hotel is very nice and our room was excellent. It has a min-fridge and microwave too. The bed was very comfortable and breakfast was very good too. Staff were very pleasant and accomodating.

Almost didn’t book based on recent reviews. But seems to be a normal Fairfield. May need a little refresh but it was clean, friendly folks, breakfast didn’t have a waffle maker but seemed better than most Fairfield’s I have seen. Don’t be afraid of other reviews.

We arrived around 11 pm on Aug. 7. Kennalah (not quite sure of spelling) was not welcoming from the moment we walked in: no smile, no greeting. Despite checking in online and having a confirmation number for our 2 rooms, our rooms were not actually held because, unbeknownst to me, my credit card had expired on 7/31 of this year. Kennalah offered one room with a king bed (we had 4 adults and 2 children) and said, “Well, you should’ve checked your account.” I said, “I understand this isn’t your fault, but this is really frustrating.” She interrupted to tell me I was being rude. I responded by telling her she was being rude. She then said she would put me on the “so not rent” list and I took her name to send an email to Marriott. I have been a loyal Marriott patron for a decade and never encountered someone as rude and combative as Kennalah. This property does not uphold Marriott standards in guest service, maintenance, or cleanliness.

Had we not arrived at almost midnight and desperately needed some rest, we would have left. The hotel has seen it’s better days (if there ever were any). It’s sad and in poor repair. The bathroom in our room was truly disgusting. The floor was dirty and dingy, stained from years of neglect. The shower walls were literally cracked open. The TV, if it can even be called that, was a joke, most cars have bigger screens in their dash. While it seems the entire area of Cordele is pretty dirty and depressed, this property is not worthy of the Marriott name.

Not up for Fairfield Inn standards. Pillows were on bed without pillow cases. Wasn’t sure if room had been cleaned, but bed was made. Lamp was crooked, wall paper was peeling. Truly considered leaving, but checked in at midnight and was exhausted. Called front desk to see if pillows were clean, no one answered. Finally just put on floor and went to sleep. I typically stay at FF Inn when I travel alone and am always happy with. (However, not sure about double locks on doors). Will be looking for another hotel on the way home.

Run away from this hotel! You WILL NOT a get any sleep, as it right next to the freight train tracks. Think about the I LOVE LUCY episode when they stayed in a motel and would fall out of bed when the train went by. I kid you not! Trains ran continuously from 3 am on. Was there a card in my room to call the front desk, noooooo, not even a tv guide! In the morning I asked to speak with the manager as I wanted compensation for this experience and sleepless night.. I also need to add that if tmanagement was smart,all guests would stay in the front half of the hotel, where the noise would not be so great. The night I stayed the hotel was no where near full, I would estimate 25 %. I was told the manager would be late, and that he would contact me. I was given his card, his name is Tony Thomas. No return call, so I called again and still no response! Poor, poor management. Absolutely no courtesy at all. I would imagine he gets this complaint a lot! It really goes back on Marriott for either building or acquiring a hotel at this location. DO NOT STAY HERE, both Mr. Thomas and Marriott should be ashamed of themselves!

We often stay at Fairfield Inns and have found them to be reliably clean and comfortable. This location is an exception. We just wanted a clean quiet room, but ours smelled like mould or mildew, the bathroom was not clean and we could hear trains drive by all night. We won’t stay there again.