Usuario invitado
13 de octubre de 2024
My own experience and findings - We stayed at Corellia Beach Hotel Apartments in July 2024, booked through Jet2, and were left extremely dissatisfied. Having traveled frequently for over 30 years, we’ve never encountered such poor standards. It's taken me months to recover both emotionally and physically. The apartment (Room 118) was a disappointment from the start. The sea view we paid extra for was instead a view of the restaurant roof, and the room itself was in disrepair. From broken appliances to dirty fixtures, the state of the room was appalling and unacceptable. After complaining, we were moved to Room 221, which still had several issues and offered only a partial sea view and a view of the car park, despite our booking of a sea view. The hotel grounds were no better, with stained sun loungers, dirty pool drains, and generally unkempt areas. Safety concerns were evident; and as a result I sustained an horrible injury requiring A & E treatment and several stitches. To make matters even worse, key amenities such as Wi-Fi were not provided as advertised, impacting our ability to work. (This has since been amended and wording changed to state it's only available in reception). We also encountered misleading information about sea view charges, being told that a direct sea view is €40 more each day! Overall, this was a very disappointing and stressful experience. The hotel is in desperate need of maintenance and improvements, and I would definitely not recommend it to others.
Traducir