Country Inn & Suites by Radisson, Coon Rapids, MN

We were assigned a room with a broken bed it smelt like smoke. It was absolutely disgraceful for the price we stayed at the Springhill and it was the same price in the room was 10 times bigger clean neat and the staff was excellent.

The tv didn’t work when I got to my room. And there are never enough outlets in hotel rooms. The breakfast was sad. The fried eggs, not scrambled, were rubbery, the sausage patty was luke-warm, they were out of waffle batter and when I told the lady working she said “I know, give me a second” then disappeared. No tongs to grab muffins or mini donuts so I steered clear of those as I am sure lots of other hands touched them. And I was there at 730am for breakfast! So it’s not like I went at the “end” and they had run out of things… the check-in guy when you first came in was really awkward. He was asking me what brought me to town. As a woman traveling alone I didn’t feel comfortable answering that question. He was also the one that had to come to my room later to “fix” my tv…he looked at my bed when he walked in…it was uncomfortable, like he was noticing if i had anyone else traveling with me based on what I had unpacked in the room.

Really liked the newly renovated areas. However there was no curtains on window, only cheap and broken mini blinds which did nothing to block sound nor light. Toilet paper holder was broken. Coffee pot did not work. Neither Television worked as they both said no subscription available on the cable channels. Overall, it was a really bad experience.

Not coming back There was no hot water, which made me late for my appointment on the first day. I came back to my room and it was obvious that someone came inside the room because things were moved. Something I intentionally left on was turned off but the room was not cleaned. I also lost a pair of earrings the second day. We found spiders and bugs in the bathroom.

Your pool is ice cold. My granddaughter (who has swam at many hotels) could not stand the pool. The bathtub needs a slip mat both of us slipped had to put a towel in it to stand. People in the room above us had kids running and jumping when we’re trying to sleep. Bad experience never stay again.