Baymont by Wyndham Columbia Maury

Hotel and Wyndham need to properly display and inform customers of ALL Charges associated with reservations prior to booking and all additional charges such as damage deposits need to be displayed at the check in counter at a very minimum. I will not stay at this property in Columbia TN in the future.

Good location in Columbia. Friendly helpful staff. Good accommodations. Plenty room to park. Right off a main road but quiet. Pool is closed

This place has got to be in the middle of a renovation?! So many things broken and worn. Both chairs in room were ripped and stained . The towel rack pulled out of the wall when my husband took a shower, toilet rocks on the base when you use it, bath sink installed off kilter. Outlet cover missing and hole just cut in drywall. I recommend a new contractor!! Even the room key was dirty. However, the linens were clean and no bugs, that was alright. The breakfast was good and fresh, although no waffle batter available. Not worth the money we paid, but late and convenient location.

Don’t bother with this one. It’s not well taken care of and has cleanliness issues. The staff tried to be helpful but there is little they can do with a worn out facility. This place should be closed until renovations can be made.

The staff members we talked to were very nice. The room was probably the worst hotel room I've ever seen. The AC and fan would randomly shut off abruptly even though we had the fan on. I get the AC turning off, but the fan should've been constant. The fridge was making this awful clicking sound and the light in the bathroom had several large dead bugs inside it. The bathroom was also comically tiny. Finally, the bed. I have never laid on something so uncomfortable. The floor had more cushion and support than the mattress. Also, even though the room had a king-sized bed, they gave us throw pillows. If you put two of these deflated pillows next to each other, they were almost the size of one pillow. I don't think we'll ever stay at a Wyndham again.

This placed smelled, no hot water and bugs. The A/C didn’t work. It was an uncomfortable stay. I wouldn’t stay here again. I would just drive straight though to my destination next time. Avoid this place

Was there in 2021 & had the same experience this time: unfinished rooms, broken lamp, lights loose from wall, hair & stains on the bed linens, stained furniture, damage throughout bldg such as holes in the wall, broken light fixtures, bad signage, etc, dead ice machine on 2nd floor and the world’s nastiest ice machine on 1st floor, bathtub spout hanging off tub wall, toilet had ring of black mold at water level, hot water in shower took about 7 min to get hot, At times staff was missing from desk or asleep at the desk. Front desk said they have women cleaning the rooms so hair will always get onto the linens. When told about the other problems , the man said ok and walked off. Will not try a third time. Wyndham and Columbia can do much better. It was not a good visit.

Old rooms, dirty bed, stained chairs, crumbling bricks outside, big hole on the front of the building. Manager didn’t seem to care about our concerns. Pillows were flat, very uncomfortable. No blanket or comforter on bed.

We checked in and had to change our room twice. The rooms all smell like smoke though they are nonsmoking. We chose the room that smelled the least. The bathrooms in all three rooms were nasty, dirty bathtubs, urine all over the toilet and floor. Had it not been 2:00 am and all other hotels were booked in the area I would not have stayed. I did show the front desk person the nasty bathrooms. He said he would send housekeeping in the morning. There was no way we were using the bathroom without it being cleaned and disinfected. I asked for cleaner and my Mom and I cleaned it ourselves. Not something anyone should ever have to do. I took pictures. When we checked out I told Sandra at the front desk how disappointed I was bc this was a Wyndham. She apologized and offered a discount. I declined and said the money was not important. I own a family restaurant in Indiana. I understand about complaining for discounts. That is definitely not the case here and I wanted to make that clear. Both the inside and outside are filthy. I’d fire everyone there and start fresh. Wyndham needs to pull their name from this location. Oh and the pool…… pitiful , what a waste