Usuario invitado
3 de agosto de 2023
Overall this inn was cute but I would never attempt to stay here again. First of all, our room (sycamore) was very cramped. I think it was a small room but it was also over decorated (e.g., lots of plastic fake wood things everywhere, large pieces of useless furniture). Second, the temp was not great. There’s a window unit and so all the mini rooms (e.g., area with the couch) were quite hot whereas the bed area was cold. Bathroom was tiny with virtually no counter space. I wish I could comment on the breakfast but unfortunately we were asked to leave before we even were able to spend the night. After we finally settled in and unpacked after a long travel day, one of the owners took a look at my daughter and without even saying hello, told me “kids aren’t allowed.” When I explained that I booked on a 3rd party website and it didn’t say that (even pulling it up and showing the owner and her son) she said “it’s all over OUR website.” Obviously if you book on a 3rd party site you’re not really doing a deep dive into the website. Anyway we had prepaid for everything and the husband said “too bad that’s our policy and you can take it up with [3rd party].” The woman was annoyed that we were annoyed and loudly complained to her husband on the phone repeatedly as though we weren’t standing there. At the end of the day, despite them only having one other guest at the hotel, they kicked us out. We had to contact ******* and urgently find a hotel for the night (it was already evening at this point) and were worried we’d have to spend the night in our car. If you’re going to have a policy that’s hostile to children then that should be in the first line of every description on a third party website. For example “This adult-only inn…” Overall it was a very upsetting situation and the lack of professionalism just took it to the next level. Absolutely terrible way to start a vacation.
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