Courtyard Memphis Collierville

Pleasantly surprised by the friendliness of the staff all around. The room was updated and clean, even the elevators were nice and quick ;). The beds were quite comfortable. The hotel let us do a small thing in the lobby for our employees which was very nice. The only hiccup if we had to name one was that breakfast was slow to be served. Highly recommend if you are in the Memphis / Collierville area.

The hotel is fine, nothing to write home about. Apparently they’re renovating; the rooms are a bit worn. My issue was with security (or possibly the police). I held my daughter’s birthday sleepover here. I arrived at 3:30pm with my 10 year old daughter to check in. We left to pick up my mother, the other chaperone. We came back, unloaded the car (balloons, cupcakes, decor, Karaoke Machine, etc). Yes, we were considerate of our noise level. All the girls’ parents brought them by 6:00pm. I left around 7:30pm to buy swimwear for two of the girls. Me and 6 girls went to the indoor pool around 9:000pm along with my husband who dropped by to help watch the girls in the pool. Around 11:00pm, I went home to get something I forgot. My home is less than a three minute drive away, so I returned quickly. As I returned, A security/police officer standing in the doorway asked why I was “roaming around”. I told him I had to run home. He replied, “so you went home and came back???”. I replied “Yep!” and proceeded confidently towards the elevator with my room key in hand. Leaving and coming back is not “roaming around”. Idk why he’d ask that about such a public place. Idk, maybe it had something to do with how I look. …This hotel is located in a strip mall with restaurants nearby that stay open late on weekends, there are several residential areas; many reasons locals may stay here and people may leave and come back… it’s a public place. I understand he was doing his job, but there are better ways to do the job.

Excellent experience and highly recommended if you're passing through. Clean room, kind staff, and it's in the heart of everything you'd want. The price was good and the air conditioning in the room worked gooood. The only thing we wished we'd had was free coffee in the lobby. Kinda bummed that we had to purchase starbucks at the bistro.