Usuario invitado
1 de marzo de 2024
We visited this hotel in October. Myself, husband, adult son and mother. The transfer from the airport was straight forward about an hour and 15 minutes journey. On arrival we were greeted by a member of staff who kindly took our cases and led us to reception. We were given 2 wrist bands each 1 green (for adults) and 1 red which is for jet 2 travellers to enable them to have ultra inclusive with premium drinks. We were led to our rooms and cases brought for us. Everything was explained regarding whereabouts of restaurants and bars etc and also how to work the air con and safe. The rooms were large, clean and had balconies to sit out. Everything was provided in the bathrooms such as toothbrushes, toothpaste, soap, etc and the mini fridge was stocked with soft drinks, water and beer. We were also on day 1 provided with 2 bags of crisps. Rooms were cleaned daily. Our views were all of the amphitheater and the main road, the patio door did a good job of keeping the noise down. All this seemed to be a good start to our holiday. Unfortunately as we moved around the hotel we realised we were THE ONLY people there from the uk. This shouldn’t be a problem as we can get along with most people and enjoy the diversity of holidaymakers but we soon realised that the staff struggled to understand anything we were saying as they only spoke German as an alternative language to their own. Some staff didn’t even speak to you and were rude and surly. This was mainly at the beach bar/restaurant. I would like to say that this was not all the staff and many were so kind and helpful some saying they were trying to learn more English so they could communicate with the UK tourists. The staff in the main restaurant were great, very attentive and helpful and the bar staff and waiters in the lobby bar were amazing. Special mention to Cihan who made our holiday special with his pleasant manner, jokes and kindness, Thankyou Cihan. The beach is a short walk away around 8 mins depending on how agile you are. The food is good at the beach bar, burgers, mackerel, pasta, salads, ice creams etc you cannot go hungry. The music is in the background is German catered mostly, with occasional songs we recognised. The beach is lovely, sandy and clean and plenty of sun beds all under shaded canopies. Book al carte as soon as you can they get booked up quickly. Entertainment is each evening usual sort of thing. Acrobats, dancers, singers etc. there were a lot of children at the hotel and we saw the staff entertaining them but if the children were English they would have struggled to understand. The pool was good we enjoyed days around the pool . During our week we did see 2 other English speaking families arrive but if our week was anything to go by this hotel is predominantly for the German tourists. To sum up, we made our holiday ours, we spent time together as a family which in our busy lives was a nice change. The hotel was comfortable and clean with mostly pleasant staff who tried
Traducir