Usuario invitado
14 de junio de 2023
Where to start? Probably the best hotel experience we have ever had in our lives. Laura is the owner and manager and she explained the history and heritage of the hotel and of Cogne. When someone as passionate and intelligent is the manager you begin to understand how so many members of staff go out of their way to make you feel like family and not just a hotel guest. The attention to detail in the design and the service and especially the spa is quite remarkable and unique. We had special dietary needs and the staff could not have done more to accommodate our every small desire. The spa is one of a kind designed by Laura's father and is worth a visit all by itself. I especially want to thank the members of staff below, all of who went beyond the normal course of duty, and helped our stay to become so memorable. So, Naomi at the reception ,Nicolo de chef ,Luca the maitre de, Reno the sommalier ,Simone the waiter, Simona the spa manager, Irina who gave us the most exceptional massage and finally Paola who is the mother of Laura and who has created a small museum which is in itself wonderful and typifies the attention to detail and heritage of this remarkable hotel. Please don't miss it.
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