Hotel Promenade Cihampelas

Review: 3.5/5 My stay at was decent, though there were a few areas for improvement. The hotel is in a convenient location, close to public transport and local attractions, which made exploring the area easy. However, the surroundings were a bit noisy, and I could hear traffic from my room at night. The staff were polite and helpful, but service could have been quicker, especially during check-in. It took longer than expected, and there was some confusion about my booking. Once sorted, the staff did their best to make up for the delay. The room was clean but quite basic. The bed was comfortable enough, though the furniture and decor felt outdated. I also noticed that the bathroom needed better upkeep, with some worn fixtures that could use replacing. The breakfast was okay, with a reasonable variety of options, though nothing stood out as particularly memorable. It would have been nice to see more fresh choices and better coffee. The facilities, including the pool and gym, were functional but nothing special. The pool area could use more seating, and the gym equipment seemed a bit old. In summary, it offers a fair experience for the price, but with a few upgrades and attention to detail, it could easily improve. It’s an acceptable option for short stays but may not meet expectations for a more luxurious experience.

The location near shopping center. Staff very friendly

There is no water heater to make hot drinks available. There is no wifi connection even though there is a wifi logo and the password is given. Front desk staff friendly, Parking staff are also friendly and helpful. Parking is available for guests. Room cleanliness is not very satisfactory

Overall the service was good but the WiFi was very bad, in the rooms, difficult to get wifi connection

Need to improve on the hotel wifi, very poor. Overall I am satisfied with my stay

Good hotels

Good location

Ich bin sprachlos. Sehen sie die Bilder. Dazu Haare überall im Zimmer. Zahnpasta Reste überall. Urin Gestank im Badezimmer. Mit Körperflüssigkeiten schmutzige Betten Kissen und Bezüge. Eine Ohrfeige für jeden Touristen der sich hier hinlegen muss. Wir haben uns beschwert und dafür gesorgt dass wir saubere Betten bekommen. Die Servicekräfte dumm wie Brot null Bock auf ihren Job aber Handy gucken non Stop. Aufzug defekt. Schmutzige Sitzkombination im Flur. Unsympathische staff. Nicht buchen wenn sie Wert auf Sauberkeit legen und nicht Saft von anderen Menschen liegen möchten. Leider haben wir in Indonesien zu 98% diese.erfahrungen gemacht. Alle haben behauptet dass die Wäscherei die Flecken nicht raus bekommt. Kommt schon. Wen wollt ihr verarschen??

Semua bagus.. cuman lampu kamar mandi horor banget😭.. pas di nyalain kedap kedip trs kayak lampu diskotik 😅.. mungkin bisa diganti lampu nya