Premier Inn Cobham

Had a 5 night working stay but couldn't get Wi-Fi in my room which was a problem. Was given another room for the last 3 nights and it worked. The staff were very helpful in sorting me out - couldn't have been better. I moved into the room first thing on the third morning. No breakfast at the Chef and Brewer next door at the weekend until 8am. Too late for me.

The place was warm, welcoming and comfortable. We had had a problem with the room booking that could have been disastrous. A wonderful receptionist called Alex sorted us out. She was friendly, empathetic, efficient. Nothing was too much trouble. She deserves a recognition for her services to us. Good Wifi Television easy to use. Plenty of warn bedding and fresh towels

A very relaxed and comfortable experience. The room was clean and the bed ultra comfy. I was also very grateful that I didn’t have to checkout before 12pm the next day, unlike most Travelodges and hotels. I was able to spend a lot of time with my family who were also staying there and we didn’t feel pressurised to leave earlier than we needed to. There was plenty of parking available and we didn’t have to pay any extra for it, unlike a lot of Travelodges and hotels who are now charging for overnight parking.

We arrived at approximately 20:00. The check-in process was slower than usual due to a technical issue with the front desk computer. Upon entering the room, we found it to be in an acceptable condition, although it appeared somewhat dated and in need of refurbishment. Nevertheless, the room was clean. Breakfast was served at the adjacent Greene King pub, which is not directly affiliated with Premier Inn. However, they were providing breakfast service for Premier Inn guests. Unfortunately, the breakfast experience was disappointing. The food was dry and lukewarm. It is unclear whether temperature checks are conducted for the buffet, but it would be advisable to implement such measures. While I acknowledge that this issue falls under the purview of Greene King and not Premier Inn, I believe that Premier Inn staff should conduct periodic quality checks to ensure that their standards are being met. The courteous receptionist did provide us with a refund for the breakfast. Overall, I would consider staying at this Premier Inn again, but I would opt to have breakfast elsewhere.

Despite being close to A3 the noise of traffic was only heard outside (we come from rural Wales). Clean, comfortable, no hassle stay, everything as expected.

We've stayed here before and it's easy to get to, has plenty of parking and comfortable rooms. There's no noisy and the bed is comfortable for a good night's sleep. There's a restaurant next door for breakfast/dinner. The staff are friendly, welcoming and helpful