chriswapo8
29 de abril de 2025
I don’t normally leave reviews, but my experience at the Hyatt Regency Northwest Atlanta was so awful, I feel obligated to warn future travelers: **Do not stay here.** Upon checking into Room #301, I quickly discovered BED BUGS, not just on one bed, but BOTH beds. These were tiny/hard to see, they were pepper-sized pests crawling around the sheets, and I even captured, video of them moving across the fabric. It was absolutely disgusting. To make matters worse, the room itself had an old, filthy carpet that clearly hasn’t been deep-cleaned in years. This wasn’t an isolated incident the entire space gave off the feeling of long-term neglect hidden under a weak attempt at refurbishment. When I informed the front desk, I was met with a disturbing lack of concern. They casually offered to move me to another room as if a full-blown bed bug infestation was just a minor inconvenience. I immediately declined, checked out, and drove home to wash all my clothes and sanitize everything I brought with me, out of fear of bringing bed bugs into my home. On top of that, the hotel is currently under construction, which is not clearly disclosed at booking. The noise, dust, and smell of cheap paint were everywhere. This property is clearly an old, worn-out building with some fresh paint slapped on the walls in an effort to disguise decades of neglect and poor maintenance. Let me be clear: this hotel should not be open to the public in its current condition. If the Hyatt name means anything to you, you’ll be as shocked as I was by what you find here. Avoid Room #301 (bed bug infestation) This stay was a complete disaster. If you value your health, comfort, and sanity, stay far away from this place. I have video proof of the bugs and will share it wherever necessary. This hotel needs a total shutdown, fumigation, and a fresh start.
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