Usuario invitado
7 de mayo de 2025
Pros: The building itself is beautiful, with a great location and excellent leisure facilities, including a well-equipped spa. The food was consistently good, and the beds were very comfortable, we slept well every night. The bar and leisure facilities staff were also very welcoming! Cons: Unfortunately, the rest of the staff left much to be desired. Many seemed inexperienced, almost as if the hotel were being run by untrained teenagers. Some of the older staff were either unhelpful or non-committal, which made interactions frustrating. Our bill was also incorrect multiple times, and not once did we receive an apology for the inconvenience. We would have expected a greater level of professionalism from a 4 star hotel. Nevertheless, we enjoyed our stay.
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