Premier Inn Bradford South

Great staff and very professional and polite. Breakfast was excellent and evening meal was excellent. The Breakfast team were very helpful and friendly. The front desk staff were friendly and polite when I was checking in. The staff in the restaurant were friendly and professional.

A clean & comfortable hotel, with lovely food & attentive, friendly staff - especially Lesley & Sadia (reception) and Debbie (restaurant), these ladies went above & beyond for my Mum & I, we would definitely stay there again. As always great service from Premier Inn - thank you! 🙂

We were warmly greeted by the gentleman in reception, registered efficiently and given our key. On arrival the room was tidy and spotless as you would expect . After a few minutes we noticed the heating was not on and the control panel was not working. Hubby went off to speak to the gentleman in reception who came to our room within a couple of minutes with an oil filled heater which he plugged in then he looked at the heating panel. Deciding it probably needed new batteries he disappeared and came back within minutes and fitted them and hey presto we were back up and running. Again the gentleman whose name was Aqeel was very friendly and professional. On leaving later that evening there was an extremely heavy downpour, Aqeel came to the rescue again seeing us to our car with an umbrella. Premier Inn - Aqeel made our stay a very pleasant one and I hope he gets the recognition he deserves.

Great experience,from check in to check our. We'll presented room, great welcome at reception. The staff in restaurant ( Lesley and team ) went the extra mile to ensure our time was on both evenings great . Breakfast staff continued to provide a great experience. Been a while since I used premier Inn, iif this experience is typical of the brand,it will not be long before I return. Nothing but 100% happy with tremendous stay.

Arrived to a hotel stinking of **** in the corridor, the room was not made up and dirty - great big hair in the bathroom on the toilet roll holder and a dirty bath. Only 1 large bath towel for the family. Spoke to the night time manager. She was lovely and apologised, even going to clean the room and set it up herself whilst we went to eat. I thought that was the end of it.... then went into the restaurant. We sat ordered, with a grand total of 7 people in the entire restaurant after 2 hours our food had still not arrived and the staff had no idea when it would arrive.... as nothing had been made as the chef is new? Manager was called, we had to leave after 2 hours was given our drinks on the house and a complimentary breakfast alongside of a half cooked pizza from the new chef. We left called it a night went back to a room which although the bath was cleaned the hair on the toilet roll holder remainded. The night was restless with what could be described as an elephant in the room above, and the room fluctuated from too hot to, too cold thanks to dated heating and no aircon. In the morning we went in for our complimentary breakfast. Noticing immediately how short staffed they were, and the lack of well food out on the side. Was told don't worry it's a different chef. Was there for another 2 hours managed to get a few small breakfast pieces but there were no bread or continental breakfast options, a broken coffee machine, no milk, and full English was empty trays on the side - yet guests were filling in. The day time Manager was there trying to refill as the staff seemed incompetent.... with one deciding to clean windows rather than restock the food. At this point we could have done with a complimentary takeaway to make up for a none existence dinner, and less than complimentary breakfast. So I spoke to the day time manager of which after numerous excuses I was told it's a new team.... she only got them in December - yet it is now February think the lack of training and capability is an issue here. Then was told normally the restaurant was closed in these circumstances but they are really trying? Tbh it needs closing to train staff properly

Quick summery. No evening meal as no cheff. No breakfast as very slow bringing out the food. Rusty heater and towel rail and coffee machine broken. The bed and tv did work though. Left us all feeling very unwelcome. Good parking and nice pub over the road.