Studio 6 Claremore, OK

Absolutely trashy, the staff barely speak English and the front desk guy did nothing to help us. Took our money even though we tried to cancel. Will never go back and recommend no one ever goes here

I booked two rooms through Priceline. It happened to be the weekend the PGA tour was in Tulsa and every hotel was full. I arrived at 3:00 only to be told they only had one room available instead of two even though I had a confirmation number showing two rooms that I provided her. She said she didn’t have rooms to accommodate me and I needed both rooms. She was rude and very unhelpful. I cancelled the reservation and had to book for where else at a much higher rate. My $270 weekend turned into $740 for two rooms at the local La Quinta. No apologies from anyone and no offers to assist. I immediately called corporate when I got home It took almost an hour in home to get through to someone at customer service. I was then transferred a dozen times. A case was opened and they told me I would hear something soon. Never did. Called back to be told I would hear an answer in five days. Never did. Finally called back in July and was told they asked the hotel manager who said they had rooms and didn’t know why I said they refused to rent me two rooms. So of course the customer service corporate office believed the hotel manager and refused to compensate me the added cost of the last minute booking at Laquita as I had been told they would do. Again no apologies and no offers to help. I don’t need to stay at a motel 6 any time again. I will find a better cleaner friendlier more helpful place where I don’t get robbed by their incompetence.