Dromoland Castle

A five-star experience. From the very friendly staff that greet you on arrival and all the staff you will encounter throughout your stay, no request is a problem. The room was large and the bed comfortable. A real dinning experience was enjoyed in the restaurant. A car from the hotel to the pool is an interesting service. All of this luxury does, however, come at a price.

From the moment I walked from the carpark the experience began. We had been to Dromoland a couple of times before with the kids, a good few years ago I don’t know why I stayed away so long John the doorman started to walk towards me with a true Irish welcome, a genuine welcome , taking my bags and carrying them up the steps. It was lovely to see many of the same staff as our last visit Emma from reservations had called me a week before to book the dinner time and confirm reservation. What a lovely room we got overlooking the lake. Everything you could possibly need was in the room ,as well as complimentary Dromoland chocolate and shortbread. Those little personal touches don’t go un noticed. That lovely experience continued into the spa where Patricia gave me a wonderful customised massage and tucked me into comfy bed in relaxation room afterwards , where I promptly fell asleep. I remember all the names because each of them left such a positive impression with me and deserve to be called out . Dinner that evening was exceptional. The maitre d( I don’t remember his name shamefully), as he also went above and beyond with a personalised service at dinner and also the following day at breakfast. He was such a lovely man, so helpful and we had a bit of banter too! What comes across from all the staff is the culture of service in Dromoland, going above and beyond to provide an amazing experience. I will not allow such a long time to pass before I return again. To the new manager Mark, you should be proud to have inherited such a fantastic team .

The hotel lives up to all expectations. Set in magnificent grounds with plenty of activities… golf, fishing, shooting, archery, spa etc… it’s a wonderful hotel. Lots of eating options… from the golf club (which stopped serving food at 4:30 when we were there), the bar and the restaurant… there’s something to suit everyone. Staff were fantastic… special mention to Matthew in the restaurant who was an absolute credit to the hotel. Room was lovely, food was lovely, facilities and grounds lovely… and staff lovely. What more can I say - a wonderful luxury retreat when you want to treat yourselves!