Tu alojamiento en Johannesburgo

Friendly and conveniently located hotel in the heart of Melrose Arch. Elegant and stylish room design. Good security in the vicinity and the hotel itself. Breakfast was also excellent. Overall, a highly rated property that I recommend if needing to visit Melrose.

Disappointing. My husband booked an early check in and called the day before we arrived to confirm it. When we arrived at 11am from a 12 hour flight the unhelpful receptionist told us our room wasn't available and that we'd have to wait until 2pm. She told us to wait in the bar and she'd call us if the room was available any earlier, but of course we didn't hear from her until we went back to reception. The room was huge but the curtains didn't close properly and half the light switches didn't work. There wasn't a mirror near to a power socket so I had to balance on pillows on the bed to use the decorative mirror above. We won't stay here again.

El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro El papá y la carne fueron mis comidas favoritas e inocentes el barman hizo una visita memorable al bar.

The most friendly team and the best service ever!! I absolutely LOVED this hotel! Everything about my stay was 10/10. I checked in a little early and they found a beautiful room for me. They helped with my luggage and didn’t hang around expecting a tip.. which made me want to give one! The reception staff were so happy and friendly when I arrived and they asked a lot of questions about my trip and even where I live The room was a very good size, large bed like sleeping on a cloud. Shower with a window overlooking the city and a big bath which I enjoyed. The hotel is also attached to a beautiful shopping centre with amazing restaurants, shops and all services that you need. I ordered room service and they made me the most delicious omelet even through the breakfast service had finished. Breakfast the following day was also wonderful!! I can’t fault this hotel. They did everything right And MORE!! I would definitely stay again.

This hotel was the worst experience of all my travels. I was travelling for business and my partner and I were going onto Pilanesberg for a few days safari. On checking in, the room we have booked was not available. The new room was much smaller. I left my partner while I went to a business meeting. She thought the bed smelt and on stripping back the sheet, she found the mattress protector was badly stained. The mattress itself even worse. Housekeeping came and changed all the bedding and turned the mattresses over. The room contained a dangerously positioned TV in a wooden enclosure with a sharp corner at eye level in the main walkway of the bedroom. The width of the walkway, (which formed the main direction of escape from the room) was made very narrow by the TV enclosure. During the first night, my partner got up in the early hours of the morning to go to the bathroom. The beside light was inoperative. In traversing the narrow section to get past the end of the bed, hit her eye on the corner of the TV enclosure. The collision broke the skin on her eyebrow which within 24 hours turned to a black eye. The hotel did not offer any first aid and responded by sticking some foam on the dangerous corners of the TV enclosure. They refused to offer another room. We asked to speak with the manager or the owner. After 2 days of asking the manager turned up and was the same person that purports to be the chef and the guy that fixed the light in our room. His name is Dario. Hostile from the start, he said it was not the hotel’s responsibility to provide first aid, he threateningly told my (female) partner to “get out of his space otherwise he would not be responsible for his actions” and said that if we did not pay the bill immediately, he would have his private security firm, throw us out. After insisting on getting an accident report, we paid the bill and left the following morning frightened and upset. As for the food, on the first night my partner wanted to try the tasting menu. That in itself was a challenge. The waiter told us the chef, (presumably the manager and maintenance man, Dario ) insisted that the whole table must have the same, yet if my business colleague and I moved to another table, my partner could have the tasting menu - go figure! We eventually persuaded him otherwise. The quality was at best amateurish and far short of the hotel claims. The chef claims to be self-taught and it shows. The scallops were not seared and drowned in herbs that completely overpowered their delicate flavour. The other courses in the tasting menu were little better. My business partner had a main course risotto that was so small he had to order another one. Breakfast was terible too. The omelette came out like a pizza, ingredients placed on top of hard, rubbery egg. There are much better hotels in the area. This is definitely one to avoid.