Tu alojamiento en West Covina

Visited for a 3 night stay and was very pleased. Front desk extremely nice and was able to arrange rooms next to each other for our two families. We walked in with pizza one night and she kindly offered us plates and napkins. Breakfast is a really nice setup - plenty to choose from and I was so impressed with how hard they worked to keep it clean. All of the staff went above and beyond, kudos to this hotel! Right off interstate and several food options nearby. Thanks for the great experience!

Arrived at the hotel late at night and accidentally left my sneakers in the lobby. My husband went downstairs about 5 hours later to find them and ask the front desk girl, Janelle, if she had seen any sneakers. She said yes she did but she doesn’t know where they are. He asked if she put them in the lost and found and she said that it wasn’t her job to do that and that she wouldn’t touch those things. He asked why she didn’t call us after we checked in so we could come grab them. She responded that we were the ones that left them and it wasn’t her responsibility. I finally met him I’m the lobby and he told me about her bizarre behavior. I looked in the trash cans. I went outside and doing my shoes in the dirt behind a bush. I brought them into the hotel and showed her my shoes. I asked her why she would throw them in the dirt. At first she denied it then responded with I didn’t have time to deal with shoes. I told her her customer service was horrible and that she was lazy. She looked at me and said YOU ARE UGLY. I was shocked and speechless. We returned to the room and called down to talk to a manager. (Shock, no manager on duty for the whole weekend). The same girl, Janelle, said we were harassing her and she would call the cops to have us escorted off property. WHAT???? I called corporate and they took a report but never returned my call the rest of the weekend. I guess a bunch of rude, incompetent children are running this hotel and no management around to keep them in line.

Staff was great, had a fabulous breakfast available free of charge at the hotel as well

BW WEST COVINA fue el lugar perfecto para nosotros, siendo en el medio de donde queremos ir. Como viajero familiar, fue bienvenido noticias para descubrir que Walmart, Target y otros están a 1 km de distancia a pie, Denny y otros están en la parte de atrás con 250 m de distancia a pie. El hotel está situado en una zona de cercanía, donde podrá cenar, comprar y hacer otras cosas turísticas. El hotel está muy bien, pero no es muy agradable. El desayuno es gratuito y siempre lleno de la graciosa dama encargada. El lugar es muy limpio y acondicionado. La habitación que nos dio fue grande y cómoda para los cuatro de nosotros, limpio y acondicionado todos los días. Gracias BW West Covina Management & Staff, me gustaría quedarme allí cuando regresemos.

Clean, pleasant. Albeit a smell in the room but couldn’t figure out if it was a cleaning product or building product but wasn’t too bothersome. Good location as close to the freeway. Outside of LA which wasn’t too bad for us as we travelled around but if wanting to explore central LA it’s a good hour with traffic. Overall. Pleased with choice. Front of house were welcoming :)

La señora en frente me cobraba $25 depósito, me encontré en la habitación y la TV y ac no estaban funcionando. Si alguien hubiera subido y corrigido para que se desactivara otra vez. Solicitado una devolución y se negó. Se dijo que sólo el $25 depósito sería reembolsable. La familia que lleva este hotel es tan poco profesional y no saludable. Un hombre en el frente incluso salió a pie. Por favor no te quedes aquí, no recibirás una devolución y están mal hablando con la gente.

Positivos * Decidimos utilizar nuestros puntos Marriott para quedarse en esta ubicación porque no estaba demasiado lejos del centro de LA, y no requería tantos puntosexcelente valor para un Marriott. La zona de la estación de tren está muy cerca de la carretera, pero está muy lejos de la carretera de carreteras, para que el ruido del tráfico sea inconcebible. * Nos encantaba dormir muy bien porque la cuchara estaba justo (aeroso, pero con un respaldo suficiente), un confortante con un poco más de peso que la media, y una cuchara de cuchara superior. * La habitación era bastante espaciosa (en comparación con el Hampton Inn que nos quedamos en Palmdale) y muy contemporánea con estilo como los Courtyards son, que nos gusta. Negativo Debilidad de la toalla, si eso importa risco de abrazar el desayuno no incluyó $6 por el estacionamiento de noche, que no esperaba, pero no demasiado caro