Tu alojamiento en Twinsburg

El hotel tiene una gran boda y me siento muy bien y me siento tan importante como la fiesta de bodas gigante. El gerente nos dio una habitación para que los niños pudiesen ahogarse y comer pizza después de los juegos.

I recently booked a 3-night stay at this property for my girlfriend, who was traveling to Stow, OH for a close friend's baby shower. We are Choice Privileges Gold members and usually love staying in Comfort Suites. However, when my girlfriend first entered the room, it was in less than satisfactory condition and, some cosmetic issues aside, here's what she found: First, the door frame must not have been well-secured to the wall; when the door closed, the entire frame moved. Second, every time the bathroom lighting was turned on, the lights flashed multiple times before staying lit. Though a common occurrence in an aging hotel, if someone with epilepsy was assigned to that room, the lighting could've triggered a medical episode. Third, also in the bathroom upon her arrival, there were used and empty shower amenity (soap) packaging left on the counter alongside fresh products. To us, this is unsanitary, unsightly, and also a sign of lazy and inattentive housekeeping. Fourth, the TV wouldn't function (despite trying to change the source inputs--it didn't help). However, our biggest complaint is that, 1 day into the stay we received word that an unexpected, unanticipated medical emergency had occurred in our immediate family and my girlfriend needed to cut her trip to Ohio short to come back home. She spoke to the front desk associate, explained the situation, and he did nothing for her, stating he would need to talk to management. Obviously, she had to leave quickly and couldn't wait and sort things out further, so she called to inform me and I called the hotel myself. The same associate stated he couldn't reach his manager, but for us to call back this morning and speak with her--and *maybe* we could get a refund of one night back. The next morning, my girlfriend spoke with a manager (she did not catch her name), explained the situation, and the manager stated that, because of the rate we'd booked, we were ineligible to get a refund because we would've had to cancel the reservation at least 24 hours in advance. Our question is...HOW COULD WE KNOW AN UNEXPECTED MEDICAL EMERGENCY WAS GOING TO OCCUR?! That's the entire point of: ”UNEXPECTED” and ”EMERGENCY”!! Furthermore, we weren't asking for a FULL refund for all 3 nights--just a refund for the 1 night (tonight) she certainly could no longer use due to leaving 1.5 days into the 3 day original stay. Utterly insane and ridiculous--because YOU CAN RESELL this room for tonight once it's cleaned, yet you cannot refund some of our hard-earned money back to us?! For a hotel that, directly on its website, states it has a ”caring staff”, that must only be during normal situations. They clearly do not plan for, and cannot accommodate, situations outside of the norm, nor actually care about their guests when real life happens and plans change. I can 1000% promise you my girlfriend and I will NEVER return to this property--and also hope future guests staying here don't experience unexpected changes to their

Buena estadía. Mucho necesitaba descanso antes de viajar. Conveniente para almacenar lugares alrededor. Era bastante tranquilo. Recomendaría a otros

We enjoyed our 1 night stay here. The room was clean & comfy. The only complaint is that we were told our stay included breakfast the next morning- Sunday & they did not have anything for us. We even Got up early so we did not miss the breakfast. Overall, we would definitely stay at this hotel chain again in the future.

Pasó la noche aquí durante un fin de semana. El personal fue amigable y útil. El cuarto estaba muy limpio. Volverá. Las instalaciones incluyen piscina y centro de fitness. Internet era fácil de acceder. Estacionamiento era conveniente. Estación de gas barata directamente a través de la calle.

This quaint hotel is full of charm and beauty. I have stayed there on two separate occasions and enjoyed each stay. Rooms are cozy & clean. Bar tenders mix excellent drinks and the food is tasty! The best feature of the Inn is the STAFF! They went above and beyond to help make my stay comfortable and enjoyable! Excellent customer service! I stayed in a pet friendly room and appreciated being able to bring my dog. Staff gave my dog the royal treatment with treats, a scarf, and lots of affection! The Aurora Inn is a hidden gem!

The clerk explained couldn't use hilton points in person. So very reluctantly she called hilton for me as I ask her to. Did it on her cell phone and she handed me her phone was made to feel very awkward. AT one pointed I apologized for her being inconvenienced to which she made no eye contact with me and mumbled under her breathe. Not to mention her appearance was a cross between punk rock star meets the age of over 60. No problem with the room except the carpet was worn very thin and you could see spots where drinks had been spilled and not shampooed clean. Also I ask for late check out 1:00. She wasn't very accommodating. But said she'd be there and remember my request. Needless to say house keeping knocked on our door at 11:00. Oh yeah, she did ask me if I wanted the water I was entitled to. When I told her it was my birthday she offered me a free candy bar. Upon check out the clerk still seemed annoyed I didn't get good vibes as far as customer service was concerned. Will choice a different hotel next time I go to MGM for a concert.

La habitación era limpia, las camas eran firmes y las hojas eran de calidad. El personal del frente era agradable. El hotel está en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de El equipo de mantenimiento trabajaba duro para mantener bien los terrenos. Las plantas se colocaron en los cajón de la garrafa creando una casa muy parecida a la del hotel. Además, se colocaron fumaduras en cada extremo de las salas. Mi marido y yo disfrutamos caminando por nuestro hijo de 14 meses y hija de 11 años alrededor del hotel. El hotel está muy bien situado, y el hotel está muy bien situado, muy bien situado, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de El hotel está a poca distancia de Walmart, GameStop y Sheetz, así como de otros vendedores locales, que nos permiten hacer todas nuestras compras. Recomiendo este hotel a todos y esperando con interés la reserva de futuras visitas al hotel Econolodge. La presencia de la policía es activa y todo el mundo puede sentirse seguro. Como una familia de viajes y en transición. El hotel es un hotel muy agradable, pero no es un hotel muy agradable. Si tienes una solicitud, sólo pregunte y ellos darán su opinión honesta. Todo el personal viene de la zona y trabajan duro para asegurar que tu estancia es de calidad. Si tu fumador, por favor fuma fuera en las zonas designadas. Hay varios lugares para poner sus desechos en la basura. La basura siempre se hace. Lugar en Hallway respetablemente y el personal se encargará de ello. Buena empresa, crea una mejor empresa. Diríamos que son el hotel más respetuoso de la zona, a todos los tipos de personas respetuosas.