Tu alojamiento en Municipio de Susquehanna

Super friendly front desk agent(Rachel, I believe) She acknowledged my titanium status, gave me 2 free waters and a snack after checking in. The lobby, elevator, and hall floors were spotless! My room was amazing! Very spacious, clean and fresh. My bed was VERY comfortable, with ample fluffy pillows. I had a restful night, and would highly recommend this hotel to everyone!

El estacionamiento es muy conveniente, la ubicación es buena

This would had been a 5 stars review but giving it a 3 stars.. It was a birthday surprise for my daughter. We checked in late at night at 11:30pm on Friday, July 5th. We stayed for two nights. I was greeted by a gentleman in front and he assisted me. He was really nice and kind. My husband, daughter and I went to our room on the second floor. The room was spacious and nice. The room was clean. It had a little living room with a couch and a kitchenette. It had a full size fridge, dish washer and garbage dispose which is a plus. Bathroom is decent might need some cleaning. It looks like there was a little molded in the standing shower. One of the bath towels had like some hair on it. We had two queens beds. I lifted the sheets to make sure it was clean. The mattress protector had like ripped holes. It was late at night and did not realize in the morning that there was a stain on the blanket. I do not know what it was but it looked like chocolate stains or blood. Also the bedsheets were making us a bit itchy. My husband and I were disgusted by it. Now we were questioning it the sheets were even changed. On our way leaving to go to Hershey park, I stopped by the front desk to ask if we can get the sheets and blanket changed because there was a stain on it. The lady was nice and said I wipll get someone to change it for you. The bedsheets are not changed everyday but every other day depending the length of the stay. Also the room gets service and clean every day. When we returned (7 hrs later), the bedsheets and blankets were not changed. I do not think the room was serviced either. Trash were not emptied. I understand it was the holiday weekend and it was busy. We were very disappointed. The breakfast was good. They offered make your own waffles with varieties of toppings, hot oatmeal, warm breakfast sandwiches, egg & cheese omelettes, veggie egg white omelettes, toast, bagel, cereal and yogurt. Overall for the hotel, spacious room and the breakfast were good. Our biggest cons were the dirty bedsheets and blankets. Then asking to have it changed and it wasn’t done. The shower had molded in it and bath towel had hair on it. I do not know if we will stay here again..

La habitación estaba limpia, pero después de 10pm-12am había ruido alto, lo cual no era tan grande para dormir. El hotel está en el centro de la ciudad, donde se encuentra el hotel.

This was the first time we have been to a Stay Bridge Hotel. This review is for our trip from 8/27/2024 to 8/30/2024, which is right before Labor Day weekend. The location felt safe and was right beside the Farm Expo and is only a short drive to many restaurants. The main things we look for in a hotel is that it is CLEAN and SAFE, which this hotel met those criteria. This hotel was close to the PA State Capital Building and also close enough to Hershey Park at a lower cost than a hotel closer to the park, which helped us decide to stay here. My wife is allergic to animals so we were very hesitant to book a ”pet friendly” hotel as our experience at other hotels that allow animals was not good, but this hotel assured us the rooms were deep cleaned after any pet stayed in a room. We were also advised most pets tended to be on first floor. We didn't see many pets during our stay, but ran into three; two were noticed on the first floor and one on the fourth floor. The pets did NOT bother my wife and the room was ”exceptionally clean” according to my wife. My wife is sometimes a tough critic of cleanliness but she really enjoyed her stay at this hotel and that says something. Problems/Negatives: -The only problem we experienced was the bathroom sink. The sink in our room (#413) would get extremely hot or cold and we could not control it so we used the kitchen sink instead. This was a little inconvenient but we didn't report the issue until we checked out so hopefully, they will have it fixed for the next occupant. Neutrals: -Before the trip, I could not get a reply from the hotel from my standard email so I used a different one, but the hotel didn't answer my entire question so I ended up calling, but I got an immediate answer with that method. -It could have just been me, but the thermostat seemed off. To change the temperature, you had to hold the button down until it blinked then set to the desired temperature. The room got very cold very quickly or very warm at only a degree or two different. Again, this could have just been me. Positives: -The experience was OVERWHELMINGLY POSITIVE though and the staff was nice, always available, helpful when needed, courteous in passing, and was able to accommodate an extra night without any trouble. -This was the first hotel we booked that had a kitchen and it really sold us. The kitchen had a bar area with stools to sit and eat, was stocked with cups, large fridge with freezer (not a mini one), a large sink (which was super helpful for us), plates, dish clothes, pots and pans, a dish washer, stove top, microwave, toaster (no oven though), etc. There were also paper towels included, but they were low quality ones. -There were ”cute” little touches on the toilet paper and towels by housekeeping that put a smile on my wife's face. -Dove soap a plus! There was no travel size toiletries necessary. -The indoor pool was nice and clean with towels. A bit on the smaller size and no hot tub, but met