Tu alojamiento en Municipio de Springfield

I recently stayed here during a Black Friday shopping trip with my husband. Overall, we've had positive experiences at the hotel in the past, but this time, I felt compelled to share a specific incident. During our stay, I noticed a stained hand towel in the bathroom, which was a minor concern. However, my main issue arose during the checkout process regarding a pet fee. While aware of the hotel's pet-friendly policy, I was not aware of the $75 pet fee which was MY oversight since this was the first time brining our pup with us to shop. Therefore, I was surprised to see the charge on my receipt after returning home. My 5-pound Yorkie did accompany us, and we ensured she remained in a discrete dog carrier during our stay. What puzzled me was how the hotel identified the presence of a pet without any inquiry during check-in or interaction throughout our stay. At no point did I have her with me while checking in, moving about the hotel or during checkout. My husband always had her separately from me. Upon calling to inquire, I spoke with Becca, the desk clerk. My concern was met with a response that felt condescending when I asked how the hotel knew to charge the pet fee without confirmation. Becca's reply, ”ummm…we have cameras,” came across as dismissive, condescending and left me feeling uncomfortable as if the hotel were watching guests on cameras and then cross checking their accounts to ensure proper charges are applied? My issue isn't with the pet fee itself but with the lack of communication during checkout and the manner in which my inquiry was handled. A more professional and informative response would have been appreciated. I do value my experiences at this hotel and hope that this feedback contributes to a continued positive relationship between guests and staff.

La habitación está limpia y bien equipada con aparatos de cocina de alta calidad, platos y platos. No se suministra comida, pero con un refrigerador/congelador de tamaño normal, una microondas y un cocinero de 2 quemadores no hay necesidad de desayuno ”libre” de moffes envasados como nos encontramos más tarde en nuestro viaje con otro hotel suite (donde también tuvimos que pedir cocina y platos). Nos quedaremos aquí otra vez.

I am at hotel now. The man on desk is friendly but hotel is awful. The tap on bath doesn’t switch off so is constantly running. The lounge area is in darkness downstairs. The communal carpets and those in room are filthy both stained and bits on them. Draws in room don’t stay shut we had to borrow a roll of tape from front desk to tape them shut in between use. Pool Is dirty has stones on floor and hair floating on it. That’s only first couple of hours. No reflection on staff but hotel really needs some attention.

El hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy cerca del centro de la ciudad, muy cerca del centro de la ciudad, muy cerca del centro de la ciudad, muy

I will start off that the hotel itself was very clean and the room itself was also very clean, but the cell service within Grove city was pretty terrible and the Wi-Fi didn’t work at first. My digital key ended up not working, which added to the mess of getting in late and not being able to get to my room. Are use Hilton often because of their digital key, so I was a little bit bummed that it wasn’t working. I have definitely slept on more comfortable beds and unfortunately, my toilet didn’t work properly. You had to flush it for five times for anything to happen even if it was just water in the toilet bowl. I was exhausted and didn’t wanna drive any farther into Ohio, so I’m not saying that this is your worst choice, but I don’t know if I would stay here again. Also not a ton of restaurants, very small town/city.

En primer lugar si buscas una piscina no es el hotel!!! Su piscina está permanentemente cerrada. El personal es amigable y útil. Las habitaciones son confortables y limpias. La ubicación está cerca de las tiendas y restaurantes.