Tu alojamiento en Springfield

This is quite possibly the ABSOLUTE WORST experience I've ever seen when trying to check into a hotel. There is NO excuse whatsoever to experience what we had to go through today when trying to check in. The Front desk person named Muhammed was INCREDIBLY disrespectful. We were in line to check in, but was dealing with someone that had some issue that seemed to be the cause of the hotel. Muhammed however decided to treat the individual like he was less than human. He treated whom I presume is the gentleman's wife like she was less than human. Muhammed threatened the individual very loudly and obnoxiously, he threatened the individual and his wife in front of everyone in the lobby, seeming not to care at all that he was representing the hotel. I've been staying at Marriott properties my entire life and under no circumstances would I ever imagine or witness something like this take place from an employee. I felt threatened. I felt unsafe and felt that ALL OF OUR LIVES were in danger because of the employee that was manning the front desk. I feel so incredibly sorry for the guest that we're trying to resolve their issue and felt the need to say something. I spoke with Muhammed, and he was EXTRAORDINARILY dismissive and disrespectful to me also. We obviously have chosen to stay elsewhere, and not sure that we will EVER stay at a Marriott property again.

La cocina es pequeña pero muy buena, el desayuno es bueno, el costo de estacionamiento 15🔪 un día, el servicio es bueno, aunque con un puente de alto techo un poco de ruido, pero con una alfombra es bueno.

No puedo decir lo suficiente sobre este hotel. Viajo cerca de 300 noches al año y este fue de lo lejos el mejor hotel que he estado. De la personal, la cafetería, las instalaciones y el desayuno fue realmente fantástico. Estaba en este hotel desde el 31 de enero al 22 de abril y sólo me quedaré allí si necesito volver a la zona de metro DC. Esta muy cerca del metro que entra en la ciudad. Hay siempre Lifts y Ubers alrededor. Lotes de restaurantes justo abajo de la carretera. La facturación era inexacta, nunca tuve un problema. Cada vez que tuve un problema se resuelve rápidamente.

No Hot Water, No Pool, No Restaurant, No Refrigerator, No Room Service, Ice Machine on 9th Floor Did Not Work. . Just Say No. The water in the shower was frequently freezing. A half hour later hot water was fine. This happened both days we were there at 7am and 9am. If you are on a schedule this might be a problem. The pool is still closed even though it is pictured prominently on the website. Houlihans is only open for breakfast buffet which we didn't try due to cost ($17) and mediocre reviews. When so many hotels are offering free breakfasts this additional cost needs to be factored in. The pool, room service, and lunch and dinner, are still not offered supposedly due to Covid. The refrigerator in our room did not work. We did not report the issue with the fridge. Front staff was very nice which is the reason for the second star. Hotel was clean but showed some age. Internet was good. Location was great.

Las habitaciones eran medias pero limpias. Nice tener frigorífico y horno, pero sólo quedó una noche, así que no lo usábamos entonces. Lo que se puso esta estadía separada fue lo cortesía que era la mesa delantera. Incluso a mis dos adolescentes que tenían un problema y necesitaban ayuda varias veces. (Era muy comico). Desearía haber recibido sus nombres! Gracias de nuevo! Estás muy bien y nos quedaremos con ustedes de nuevo por tu amistad.

Debido a la carretera sin conductor, solo se quedó una noche, la habitación era grande, podía reunirse con cuatro familias, el estacionamiento era conveniente, el desayuno era un desayuno occidental normal, el precio era razonable, porque no estaba claro qué tan lejos del Casa Blanca.

La habitación era estándar. Nada especial. Estaba en el piso 5. El hotel estaba en construcción. La ducha estaba caliente y buena presión. La televisión directa ayudó. Esta no es nuestra primera visita aquí. La última vez fue grande. Volví principalmente para desayuno bufé. Esta zona carece. Huevos enfermos, bacon era bueno. Fresas de casa. Copas de cereales, leche, tostadas, bacalaos, waffles. Horas de salida 7-9. No hay restos. No está satisfecho con desayuno. Tiene 2 adolescentes, el prob no estará de vuelta.