Tu alojamiento en Sawgrass

Si, sabemos que este es un hotel hermoso. Pero lo que no esperaba fue el nivel de servicio al cliente que recibí de Mike. Viajamos todo el día y nos cansamos y se aburrieron. Cuando llegamos al hotel Mike fue un aliento de aire fresco. El personal de la empresa es un buen hombre, y el personal de la empresa es un buen hombre.

El hotel es muy limpio y acogedor, no es grande pero conveniente, estacionamiento gratuito, la habitación no incluye desayuno, pero el café gratis en el lobby es muy bueno, las galletas de la tarde también son deliciosas, al lado de publix y CVS, y very El delicioso restaurante está a tiro de piedra del estadio TPC, que es realmente conveniente para jugar.

Contenido: Soy miembro de Hilton Honors, estuve durante el huracán Idalia y tuve un perro pequeño. Personal: El personal de check-in fue muy amable y útil. El hotel está muy bien situado, pero no hay nada que pueda hacer. Instalación: El hotel estaba en buena forma, tenía una zona de servicio alimenticia y una zona de comedor y sala de estar combinadas. Había un buen gimnasio con equipos en buena forma. Cada piso tenía conjuntos de lavavajillas/secadoras que se cobraban razonablemente a $1 o $1.50 por lote. La habitación era limpia, no parecía vestida y no había olor. La TV era grande y envuelta en DirectTV para canales por cable. La cama era un poco firme, pero las piñas eran suaves. El baño estaba limpio, el tubo y los toallas estaban limpios, no había gotas de goteo, muchas toallas y toallas. La ubicación del hotel es muy cerca del mercado mundial, Publix y Target, así como de varios restaurantes. Desayuno: Aunque hubo un huracán pasando, hubo un desayuno abundante con huevos abrasados, salsa fumada, cepillos de patata tostados, varios cereales, pasteles, plátanos, manzanas, waffles.....

I'm a Gold level Marriott member so I write this with genuine disappointment, especially as outside of this event this was mr new 'go-to' hotel when I needed to come to Jacksonville for medical at Mayo. I'm in my 2nd of a 2 night stay. I had a had a medical procedure this morning which required putting me under. I returned to my room and rested for a few hours and then found the bathroom heavily flooded. I went to the front desk to ask for help and no one was there. I waited and some guy told me to hold on, he'd go find someone. Eventually, a front desk guy named Melvin came out who was unproductive and oddly discourteous in a way that was unearned and about him. I told the problem and after some confusion he was able to contact engineering to come meet us at the front desk. While waiting, I asked him if he could see if there was availability for another room. He said ”No, I can't move you until engineering says the problem can't be fixed. Plus, we're pretty full.”I said ”yes but if you could just check if availability exists as I've just had a medical procedure and am exhausted,” a d held up my bandaged srm from where the IV just was hours ago. He then said no, rolled his eyes, and argued with me which was weird because I wasn't arguing with him. The Palmene the engineer arrived and asked my room number, 723, and he immediately told Melvin and me no one is supposed to be in that room as there is a roof leak which isn't his fault because the roof guys hadn't fixed it yet. I asked Mel in if he could now check if other rooms were available? He said no, ot until the engineer goes with me to the room. I asked ”why nit just give me a key now to a new room so I could directly pack, switch rooms and then return the key to the flooded room? Palmene the Engineer agreed and started explaining and literally mid-sentence Melvin started helping someone else who randomly walked up to ask a question about parking. I asked Melvin to please resolve one problem at a time and he refused. It was really sincerely weird; rude in such a misplaced way that it was farcical. So Palmene and I went to the room, he immediately knew where the roof leak in the bathroom was, repeated that the room should never have been occupied nor I put in it. He kindly ran to get me new room keys and a luggage dolly so I could pack to move. He returned with them and helped solve the problem and apologized for Melvin acting rudely and unconstructively. After packing and switching rooms I took the dolly down to the lobby and Melvin came up to tell me i could have just it in the hallway instead of nust saying thanks for returning it. This is a flooded room on a medical procedure day exasperated a really incompetent front desk guy with a poor attitude.

We highly recommend this hotel for visitors to Jacksonville or the Mayo Clinic. The rooms are nicely decorated, the beds are comfortable, and the staff are friendly and helpful. Great location. Parking was no problem. There are lots of good restaurants and bars nearby. We will definitely stay here again on future trips to this area.

This was the best hotel experience we ever had. However trained the staff here needs to train hotel staff all over the country. The night check-in, I think his name is Patel, was so kind and courteous. The same for the fellow in the morning, I forgot his name blonde haired guy. Both would do anything to make your stay comfortable. The hotel is spanking new, modern and beautiful. The breakfast in the morning is amazing. We used the hotel's complementary bikes to ride on the beach. We loved our stay

All rooms are ocean front unless you stay in your car. This is one of our go to beachfront hotels in our area. Staff are wonderful especially Maria and Dennis who are loyal caretakers of the front desk. Friendly personal and very attentive to needs of guest. Sneakers sports bar and Joe’s Crab Shack are across the street for great good and drinks. This location recently was sold to another investor from up north specializing in beach front hotels. Well they purchased a great well established hotel with great experienced employees. There is a bar area which also accommodates breakfast and happy hour with overflow to outside seating and fire pit. Prices are reasonable most the times unless special events are in the area. The north side of the hotel is the outside auditorium where events are done by the city. Would highly recommend even during the winter in Florida heated pool and jacuzzi. Not hot but near warm.

Convenientemente cerca de Jax Beach y todas las playas a lo largo de A1A y también un corto viaje a la Clinic Mayo y a todas las demás áreas suburbanas de Jacksonville. En el check-in me dio una habitación en el primer piso frente a la piscina y me quejé de una mosca como el olor y el escritorio delantero era lo suficientemente agradable para transferirme a otra habitación pero todavía en el primer piso y frente al parque de estacionamiento. La cama era cómoda, pero no estaba seguro de si el AC funcionaba bien. Las ventanas no pueden abrirse y se sentía llena. De lo contrario, estaba tranquila a la noche a pesar de estar en medio de Beach Blvd. El desayuno era un precio básico. Es un Holiday Inn, así que fije sus expectativas de acuerdo, pero es una buena opción y buena opción si planea pasar todo el día en la playa o todo el día fuera y sobre y simplemente regresar al hotel para un buen sueño de noche.