Tu alojamiento en Pearland

La ubicación era PERFECTA. El hotel está en una zona de tipo centro comercial / centro comercial, por lo que hay varios restaurantes y tiendas justo afuera. El hotel estaba muy limpio. Las camas estaban a la altura de los estándares de Marriott, muy cómodas. El hotel era tranquilo y pacífico. Los recepcionistas eran amables y nos dieron buenos consejos sobre otros restaurantes de la zona.

So the good- The bed was comfortable, very good air conditioning, quiet, bar attendant was attentive, wait staff attentive. The bad- Housekeeping was absent everywhere but the lobby. I am not indicating the every 3 day room cleaning as I don’t need daily attention. The fifth floor hallway had the same debris in it all week to the point I daily greeted the rubber, wrappers, and cello wrap. The carpet in my room was very dirty (someone had hole punched a document and punches were always on my feet. I had them room clean and I got fresh towels, no change to the condition of the carpet. I have been a Diamond member for quite some time and know they changed breakfast to a $10 food and beverage credit. Fine, it is nickel and diming, but fine. They credited this once in 5 days. No problem. I go to the front desk, the attendant wasn’t trained to fix this. She says she will fix, email me a corrected receipt, and give me a call to let me know it is done. Great! Other than it never happened. I have been struggling to get it corrected and a correct receipt for my expense report. Corp says on hotel can do it, hotel says only corp can do it. This is a third poor Hilton stay in the last few months. Colleagues have been having similar issues. Sorry, three strikes and guess who will not be aspiring to be Diamond or any other status next year.

good choice

Front desk staff were Very friendly and Accommodating. Cleaning Staff were Very friendly and helpful.

Este hotel es absolutamente increíble, por el precio que puedes esperar menos, pero este hotel va más allá y más allá. Desde el momento en que entró, Thomas en el escritorio frontal fue absolutamente amable y informativo a nuestra llegada. El hotel es muy limpio. Las habitaciones son muy espaciosas y limpias, el café es delicioso, la cama estaba muy cómoda y mis niños disfrutaron la piscina tanto. El desayuno complementario es un gran plus. Tengo 0 comentarios negativos sobre nuestra estadía.

We stayed here while in town for a wedding. When we walked in, we were surprised they had signs up apologizing for ”6 months” construction that started early May...this was last weekend in December?!? It looked like they had several more months work ahead of them. We were fortunate enough to stay in one of the updated rooms, however our mini frig. sat ”wonky”, hated the pillows & bathroom sliding door was very difficult to open. The bathroom fan was SUPER loud & didn't have a separate switch, so it came on every time you turned on the light. I don't understand why they didn't install a separate fan switch- especially when getting up during the night to use the bathroom & that LOUD fan comes on waking everyone else in the room?!? Our room was clean, but only 2 tissues in the box- we had to go steal a box off the housekeeping cart. Their free breakfast was excellent with eggs, sausage, French toast sticks, make your own waffles, breads, pastries, yogurt, juice & coffee. Restaurant area under construction so moved to a conference room. Will probably be nice when finished, but probably not up to normal Hilton standards & ADD A SEPARATE FAN SWITCH in the bathroom!!!