Tu alojamiento en Owings Mills

La habitación era limpia. Le dije que no era un problema, pero ella dijo que había comprobado a todos mis huéspedes y mi colega puede manejar el resto mientras me encargo de usted. El hotel está en una zona de 3 estrellas, donde se encuentran 3 estrellas y 4 estrellas. Ella nos caminó a la nueva habitación y en nuestra cabeza dijo grande y siguió más tarde esa noche. Gran comienzo a un fin de semana que podría haber terminado en la dirección equivocada. Detalles. Compruebe las cuestiones fijadas por el gran servicio al cliente. Al comprobar mi entrada. En el Día de San Valentín recibimos nuestras llaves rápidamente y con claridad verbal. Puedo decirle cuánto tiempo tengo que seguir por lo que hablan en la pantalla. En este caso el corto anfitrión de estatura hizo contacto con los ojos y fue claro. La habitación es muy agradable, pero no es muy fácil. Aquí, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de Ahjee Washington se dirigió a su cómplice y dejó el escritorio mirar la habitación conmigo. El hotel está en una habitación de vacaciones, pero no hay nada que puedas hacer. El hotel está muy bien situado, pero no se encuentra en el centro de la ciudad. Ella revisó la habitación como si estuviera escribiendo un informe, pero no para desafiar al huésped. Porque soy sensible a cuando digo algo y si se recibe, así que déjame decidir si lo que me está diciendo es lo que es verdad. Cuando regresó a la mesa, ella se descansó y luego dijo que bien tenemos una cancelación. Te voy a cambiar a la misma habitación. Ganar. Muy bien. Problema resuelto y no tuve que perder en el proceso. También Ahjee. Ella dijo que no me siento cómodo. Con usted como esto, la puerta se reparará inmediatamente, pero me gustaría que estuviera en una habitación diferente. Gracias Ahjee Washington. Por aplastar la lámpara y proporcionar una gran experiencia al cliente. Firmado. James. Disney experiencia entrenada. Por Disney World Franken covey DFSS negro cinturón maestro. Sé que no conoce mi antecedente. Pero para decir que estoy entrenado en experiencia de clientes

We were looking for a nice hotel with good service in Baltimore/Owings Mills, and we found it at the Hilton Garden Inn. A special thank you Dalton, who helped us on the phone before we arrived and then he was was amazing checking us in and making sure we had everything that we needed. Thank you so much Dalton!

Very pleasantly surprised upon arriving. The modern hotel is located in a convenient, quiet, seemingly safe residential area with good parking and pleasant, welcoming aesthetics close to amenities without the commercial noise. Stayed for two nights. The modern room was terrific with ample amenities with a full-size refrigerator, dishwasher, microwave, clean dish wares. Terrific housekeeping staff. Clean, clean, clean! The cleanest hotel room I have stayed in years. I like the ability to tip the housekeeping staff via a QR code in your room. I did so with pleasure! Bathroom sparkling. Excellent modern window shades to block outside light. More cool hotel amenities such as purified water stations to fill your water bottles, so great to have! The only issues were a large group staying at the hotel and someone was running around their room above me for an hour and a half in the middle of the night. As well, every hotel should place signs in the hallways telling people about QUIET TIME after 11PM. Some upscale hotels do so to prevent exactly what happened to me during my stay. At 1AM people were in the hallway talking loudly without any consideration for other guests sleeping and then began knocking on their friends doors. Definitely would visit again -- it was an oasis amongst the desert of poor or average hotels set alongside a major noisy highway with bad reviews. No outside noise. No loud truck sounding air conditioners. No comment on breakfast as I did not have time to try it.

Stayed here when I was in the area for a family event. The room was very spacious and clean. Very comfortable. The only thing I missed was a microwave in the room. I didn't have much interaction with the staff, but they were pleasant when our paths crossed. Breakfast was on par with what you'd get in this class. The coffee was weak, so I used the coffee maker in my room. Problem solved. :) Overall, a very good experience. I would stay here again.

Simply put….This hotel is modern and extremely clean. The staffers were all great and the location of the hotel was perfect. The whole area is great to relax and unwind without going too far. We were able to park our car and walk to eat and shop.

Me alegro de escribir Hampton Inn Baltimore/Owings Mills no nos decepcionó. La ubicación del hotel está en un parque de negocios, por lo que es tranquilo y seguro. Es agradable que tengan unas cucharas suaves y más suaves y son muy cómodas camas. La habitación es muy limpia y el techo de la calle parece nuevo y limpio, el desayuno también está bien.

We had a very nice desk clerk, but it seems no one, including her, thanks you for being a member any more. Nonetheless, we were given room 219. We had to ask for the extra blanket we had requested in the reservation. As this hotel is somewhat isolated, she told us how to find the local restaurants. The room was large and clean. It included a small breakfast table and two chairs at the table. The desk/office chair was one of the best I ever have used at a hotel. WiFi speed was okay at 27 Mbps up and down. We stayed 4 nights. There was no desk lamp and, as we learned over the next couple days, it appeared the room had been cannibalized for things, much like the military cannibalizes some aircraft to keep others flying. It started with a noisy fan that would not turn off on the heater/air-conditioning unit. The next morning I told the desk and they sent someone up immediately. The wall thermostat would not cooperate, so he fixed it so we could turn it off at the unit. Then I pointed out the missing desk lamp which takes a special plug. He thought someone must have stolen it and immediately found me another one. That evening my wife looked for the hair dryer before showering. There was none. She went to the front desk and they immediately gave her a brand new one, still in the box. Later we discovered there was no coffee maker or coffee in the room, but that was not a big deal. There also was no ice bucket, nor were there any cups of any type. The management offered to get us all of that, but we really didn't need it and told them they could stock those items after we had checked out. In addition to the missing items, people arriving late had a tendency to slam doors and the hotel, as it turned out, was very near the Baltimore northeast extension and we could hear the traffic all night. A smoke detector on the wall flashed a very bright light every 5 seconds (really have to ask who designs these things?) Breakfast was handled by a woman who obviously was overworked. (People no longer wish to take jobs: we saw ”help wanted” signs at every service industry stop we made, especially restaurants and hotels). On our second morning, for example, the cheese omelets and sausage ran out and people had to wait. On morning 3, breakfast included scrambled eggs but some kids had clogged up the pancake machine the day before, so it was not working. It was working again our last day there. Coffee ranged from so-so to good. The end result of all these issues was that the management gave us a partial refund which we certainly did not expect, but certainly appreciated.

La habitación del hotel era para la noche de la boda, pero mi padre tenía una hasta el final del fin de semana. Tuve que negociar con la compañía aérea para arreglar la llegada de mis maletas, y aunque ya había comprobado, el hermoso gerente ( cuyo nombre no me había dado a mi chagrin) permitió graciadamente el almacenamiento de mi equipaje hasta el sábado por la noche, El hotel es un hotel de 3 estrellas, donde se encuentran los mejores de los que se encuentran. Recomiendo lugares no basados en las instalaciones por sí solos (no que no haya nada que quejarse de eso en esa zona), sino en las personas que manejan el lugar. Y su hotel fue absolutamente increíble. Gracias!

I had a change of plans and needed to change my rooms. They were incredibly helpful. Unfortunately, the room I was moved to looked like it hasn't been touched in weeks/months. The bed had no sheets, stains, cut up straws everywhere, TV was on the bed, empty air-rifle box.. trashed room for sure. I went to the desk for help, and they immediately moved me to a new room. Much, much better... but knowing what that one room looked like, left me feeling a bit weirded out for the rest of the hotel. I was under the impression that there was a breakfast, but it was not available. Not a big issue for me tbh. This is definitely a ”Get you what you pay for” situation. If I had to stay here again.. I would, if there were no other options.