Tu alojamiento en Irving

Me quedé 3 días. Todo estaba limpio y bien mantenido. El personal era amable y amable. La habitación era un poco ruidosa y debería haber sido un poco más tranquila. El sistema de ventilación/conducto necesita ser abordado. La desayuno y la cena fueron excelentes. La cerveza estaba fría y fría.

Great Stay at Westin! High praise for Sarah! Enjoyed a weekend at Westin in Dallas. Beautiful property, wonderful rooms. Rooms had complimentary water, ice nearby, and a great drink / snack / coffee area in lobby. Great restaurant and by far best pool in area. Concierge lounge was closed but Sarah at front desk checked us in, offered breakfast vouchers for us and was unbelievably friendly and professional all weekend. She took care of us multiple times last weekend. The staff at pool and DJ at pool were fun and engaging. Drinks were great and bonus hot tub. The staff at Mesa Mezcal were also very good. Breakfast was amazing! Parking garage is attached to hotel, very modern decor and a 1 min walk from bars, restaurants, and a few min walk to Toyota Music Factory. Had dinner at Yard House and enjoyed a walk around the lake both evenings. We will definitely return to this Westin.

Es d pero es limpio.

I needed a solo wellness, weekend getaway and used our corporate rate to book a stay here knowing the quality of The Ritz Carlton brand. I hadn't been since it was The Four Seasons. The hotel is quite lovely and has beautiful amenities. The door persons, bellhops and front desk associates were very welcoming and professional. Due to my Gold Elite Status with Bonvoy I received a complimentary upgrade to a corner tower king room with a furnished balcony. I was so blessed to receive this room and loved the view overlooking the pool and outdoor back patios with a slight view of the golf/fitness area. ROOM: The room was so spacious with a separate lounging area, large bathroom, and furnished balcony where I had my coffee/breakfast each morning and sat each night before bed. Unlike some of the other reviews, my room did have blackout curtains (I wouldn't have slept otherwise) and I was able to sleep in both days. The big CON to this room was that I went for a restful, relaxing getaway and the AC wasn't working properly. It was cool when I arrived and would shut off during the night so it kept me up on an off all night long due to it getting hot then cool (never cold) in my room all night long. I called for them to review it the next day and they did and said 'it is fixed'. A sweet front desk person (Jasmine) even came up to my room to show me how to turn the fan on high so it would stay on. The 2nd night was much of the same. The AC is so inconsistent in delivering airflow that I woke up sweating on and off again the 2nd night. DINING: This is the biggest miss for me. Knife Italian was reserved out the first night so I couldn't try it so you either had to do room service or Outlaw, their casual dining. I opted for Outlaw. While there was room for me, there isn't much seating and their menu is very limited but my Las Colinas Salad with brisket was delicious. Service the first night was great. Tried to get a drink and dessert there on Saturday night (not busy that night) and it took 20 mins for a server to approach me. I did try Knife the second night and found that the ambiance was nice but the food for the price is mediocre at best. I am gluten free and I found the food offerings in general for room service, Knife, and Pool bar are very limited. Knife was very hard to find gluten free items and our waiter said that their pastas were technically gluten free b/c they use a 0% flour which I didn't understand. He wasn't very engaging or helpful in my dietary restriction. I did has a poke bowl by the pool the next day and it was fantastic. IN my opinion much better that Knife Italian. Finally, my breakfast on morning one was avocado toast on gluten free bread. I asked for the bread to be really toasted first b/c often times it isn't and it gets soggy. While the avocado mixture was great they delivered it on soggy gluten free bread. The next morning, they offered it to me again and I declined and asked for a the gluten free Belgian Waffle and was told

Principalmente cadenas hoteleras de lujo y estándares estandarizados. Pero este es el único hotel donde me he alojado en tantos hoteles donde el vestíbulo no ofrece café y agua gratis, y no hay máquina de café en la habitación. Generalmente en los Estados Unidos, la máquina de café es estándar en los hoteles de cadena baja.

En primer lugar, comenzaré con los pluses. El personal, principalmente, pero también conveniente ubicación en la zona. El personal fue muy amable y útil. Uno de los mejores personales que he conocido. Jenn B fue especialmente gracioso y una hermosa jovencita. Eso es todo lo que tengo en eso. Ahora para los negativos. La propiedad en algunos lugares está en desmontaje. De hecho, partes del techo estaban cayendo en la zona del bar y algunos cayeron en la silla justo a mi lado la otra noche. La habitación está muy bien, pero no hay nada que no pueda hacer. No hay ningún horno en la habitación, sino un micro y un mini refrigerador que no estaba seguro y cayó de la puerta cuando intentaba abrir la puerta. Además, 2 muy pequeñas cajas de basura en la habitación, así que cualquier cena que tuvieras allí con los restos no había suficiente espacio para todo después de 3 noches de estancia. El peor de todos tendría que ser el ” desayuno buffet”. De lo lejos el peor que he experimentado, especialmente en términos de selección. Vea la foto adjunta especialmente notando las bananas. Para mí, estas son cuestiones de gestión/propiedad, el personal fue maravilloso.

Hotel room was very clean spacious plenty of hot water really comfortable bed plenty of towels as well walking distance to restaurants and shopping and a good range of continental breakfast