Tu alojamiento en East Rutherford

Everything works well. There was nothing to fault it for. The property is very well maintained. The room was a good size, with a full fridge and a working kitchen. Service was friendly and efficient throughout. It's in a good location with close proximity to transportation options to New York City

I recently stayed at the Residence Inn East Rutherford and was thoroughly impressed by the service provided by Camille and Anna during breakfast. They were both incredibly friendly, attentive, and handled a large crowd of guests with ease, making sure everyone was taken care of. The continental breakfast they served was absolutely delicious, with a great variety of fresh options to choose from. Despite the busy morning, they remained calm and efficient, ensuring everything was stocked and everyone had what they needed. It was clear that they genuinely care about providing excellent service. I left the breakfast area feeling well-fed and very happy with my experience. Huge thanks to Camille and Anna for making my stay even more enjoyable!

Excelente servicio al cliente, habitacion limpia y tan pronto llegamos a la habitación nos llamaron de la recepción para preguntar si todo estaba a nuestro gusto 🤩

We have stayed at this Fairfield several times. From desk staff pleasant and helpful. Rates are reasonable considering proximity to NYC. Room was clean and everything functioned (microwave, coffee maker, mini-fridge). Beds very comfortable. There was a good variety of breakfast offerings, just wish there was a waffle maker. Breakfast crowds depend largely on whether a school group is staying there. Breakfast staff kept things stocked as best they could. Wish there was a waffle maker, but that probably would have slowed things down considerably at the buffet. Very conveniently located on the NJ Transit bus line into the city, schedule and easy to read directions available at the front desk. Bus info needs to be updated with changed fares. Would stay here again.

El mayor problema es que el calor independiente no puede cerrar, lo que ha provocado una gran cantidad de tumbas de noche, y no dormí toda la noche, y me ha torturado mucho. Otro problema es que no es conveniente viajar, y necesitas encontrar un punto de transporte en el terminal de autobús de la autoridad portuaria y aprender a usar la máquina de venta de billetes automáticos o la aplicación para comprar billetes de autobús de larga distancia (pero los billetes son muy intensivos) o para pagar más de $50. Si no le importan estas dos horas, este hotel no tiene defectos.

Booked this based on the reviews. Arrived later in the evening and informed our room was given away (king). Apologized and was told we’d be put in a double accessible room. We were fine with this. It was a long day and we were tired so just wanted to shower and sleep. We were also given a card for complimentary breakfast. I wish I remembered the name of the person who checked us in. It was clear he was apologetic and wanted to help. We arrive to our room and on the initial entry to our floor noticed it seemed under construction maybe? Paint was unfinished along the bottom baseboards in the hall, but no biggie. Entered our room and it seemed okay. Large. Unpacked and prepared to shower. Moved the shower curtain back and there’s a HUGE ball of wet hair clustered on the tub. The toilet area has stains. I was so grossed out I could barely speak. I attempted to call down and the phone didn’t work in the room! Went down and showed the photo. Again, same person apologetic and moved us to another room. Still unkempt but we were soooo tired we just ****** it up, wiped down the bathroom ourselves (brought Lysol) and went to bed. Had breakfast the next day and the person in the breakfast area was so nice. When we checked out I attempted to speak with someone about our issues the previous night but there was only one person at the desk. She took my name, said “ you’re good”, and picked up the phone that was ringing off the hook. I wasn’t even asked the general “how was your stay”. We had a flight to catch so I couldn’t wait. I stay many places, most types. While I’d love to give a higher rating as most of the professionals I encountered were pleasant and caring, I just cannot in good conscious leave a higher review due to the cleanliness. I check here before I book ANYWHERE and I’m always looking for comments about customer service and cleanliness. For those like me, I want to save you the stress. Book elsewhere. Oh and if you’re wondering, yes, I was charged the full rate for my stay.

Nos quedamos allí porque los precios de un hotel en Manhattan fueron locos. El hotel cuesta un tercio del precio de un hotel simple en Manhattan. Te dará un desayuno gratuito (que era un poco hectámico en el momento en que estuvimos allí) y un parking gratuito. A la entrada del hotel, hay una estación de autobuses que le lleva a la vuelta y al final de Manhattan (séptimos minutos a pie de Times Square). ¡Debes pedir al personal del hotel para limpiar la habitación por causa de Covid.

This is an honest review, i’m not one to leave reviews for places but my stay here almost ruined my trip away with my girlfriend to New York for xmas, so I felt I should leave a review. I chose this hotel as was close to Manhattan and much cheaper. As this is a budget hotel, I wasn’t expecting the Four Seasons, for the price I paid I was happy with the room. It was clean and it did the job. It also had quite a nice distant view of Manhattan as well. The bathroom was clean and bed was clean and comfy. Although they only gave us 3 pillows, which isn’t a big deal, I could have probably asked for another. The TV worked fine and honestly had no issues with the room itself. They didn’t clean our room during our 3 night stay. Not something I have experienced before from any hotel. I wasn’t overly bothered by this as we wasn’t staying for long, but they could have atleast provided fresh bathroom towels. They offer free breakfast. Which was poor to say the least. They offered a cereal bar or packet oats. Coffee was available but they only offered artificial milk. The hotel is quite remote. No access to anywhere. Not even a footpath. So if you don’t have a car you literally have to order a taxi to get to places. We got an Uber to Secacus Junction every day. Quite time consuming but we saved in money than if we paid for a hotel in New York so can’t complain. Just be prepared if you book this hotel that you can not walk anywhere. You can’t walk to catch a bus or train. You have to drive. My biggest annoyance about my stay and the reason I am leaving this review is the poor customer service from the front desk. I walked by the cleaning staff several times and they were all friendly and said good morning. However, we were not greeted by the front desk on arrival. Infact, the man at the desk at the time was having an argument with a customer over the phone and slammed the phone down on him as we arrived. Not a great first impression. My first morning I went down to get coffee. And thought I would make conversation with the women on the desk. Me and my girlfriend we’re heading into Manhattan that morning so I asked if she knew the best way into Manhatten from the hotel. She literally replied with a blunt “no”. That was all I got. “No”. Not even a I’m really sorry i’m not sure. Just a “no”. This wasn’t really a big deal as I knew how to get to Manhatten, I was just making conversation. My biggest problem which almost ruined our trip, was on our last day our flight back to the UK wasn’t until 8pm. So we had all day to spend in New York and we booked tickets to go to Metlife Stadium to watch the Jets play. Check out was 11am. So we checked out assuming we could leave our suitecase with the hotel whilst we went out for the day. The same women who’s response was “No” told me she could not store our suitcase as there was no where to store it. I have never stayed in a hotel where they would not keep hold of luggage after che