Tu alojamiento en College Park

I had a great stay! The rooms were clean and comfortable, and the staff was friendly and helpful. The location was very convenient, making it easy to get where I needed to go. It’s a perfect place to stay whether you're visiting for a short trip or a longer one. I would definitely recommend it to anyone looking for a comfortable and hassle-free stay

Este tipo de habitación reservada por Trip.com debe evitar el tercer piso, entrar en una parte llamada humo, solicitar inmediatamente un cambio de habitación, la recepción dice que muchos en este piso están 😅... El hotel tiene un tren pequeño al lado para el aeropuerto, más equipaje o un día de lluvia, no es muy conveniente.

¡Camas y almohadas súper cómodas! Tuve que salir tarde porque no quería levantarme de la cama ... ¡fue así de increíble! Zona extraña, pero conveniente para el aeropuerto, que es lo que necesitábamos.

El hotel está muy bien, el personal del frente desk está bienvenido y la ubicación es excelente para donde quería viajar a y desde. Entrada al hotel huele sorprendente diariamente. Mi única queja es ...mi mantenimiento de la casa entera nunca limpió mi habitación. Me decepcionó, pero no hay ningún problema.

Overall, a good experience. The front desk was very nice and quick, our room had a crib as we requested. Very clean hotel with good service. The hallways are sad looking and dated. Bathrooms need an upkeep as well with the walls/tub/faucet. With a facelift, this hotel could be excellent! ***If you do long term airport parking, there are TWO Courtyard by Marriott... there is a South Road and another one. Make sure you don't get on the wrong shuttle like we did...

The room had a pissy smell and the carpets had a smell they need to change the carpets on the floor, no continental breakfast , no ice . The pool are wasn't open it look a mess . The service was ok .but when you call the service desk no one answered. You had to go downstairs

Cerca del aeropuerto, hay una transmisión de autobuses todavía más conveniente. El hotel tiene un sentimiento de época, el viaje no está recomendado, el viaje es bueno, los sentimientos reales se comparten para todos.

El hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy cerca del centro de la ciudad, muy cerca del centro de la ciudad, muy cerca del centro de la

The location of the hotel, so close to the airport, was perfect. The staff was polite, warm, patient and helpful. The room overall was fine, but small details need attention - some lamps not working, the shower head was very outdated and water pressure weak, the comforter had a make-up stain. The room was carpeted and hotel carpets are never trustworthy. The room doesn’t provide slippers, so pack your own. The mattresses and pillows are very soft! Just a note for anyone who might prefer a firmer bed. The breakfast buffet had a variety of offerings. I’m gluten-free and it was easy to have a filling breakfast from what they provided. The morning breakfast staff was really nice and the dining area was pleasant. The parking area was gated and secure. If I was judging this hotel based on the personalities of the people who work there, it’d be perfect. But small details and cleanliness in the room need attention.

Came out here in mid-May, & we were really looking forward to staying at this hotel. We always stay at Embassy Suites by Hilton. Big Hilton fans. So, this is not our 1st rodeo, LOL. The greatest 5 STAR TOP customer service designation we'd give to Carlos, who picked us up and took us to/from the airport on 2 separate occasions. He has a strong customer focus. We truly appreciate that he gave us a great experience being very attentive to our needs. A great man! Unfortunately, there was poor checkin at the front desk lobby on both occasions when we stayed there. We were not even recognized for our Hilton loyalty. On the 2nd visit, we waited 2 hrs plus to get our room. We had to keep checking the front desk. The woman didn't even offer to text us when the room was available. Also, the front desk was very, very slow checking out. They are not efficient, period! Manager Reception, sadly, doesn't live up to Embassy Suites standards. Very atypical. No free red/white wine on our 1st stay there. On the 2nd stay, free stale canned beer (past expiration date) and no wine at all whilst we were there. No wine, even if you wanted to go up a level and pay $5 for it. Free watered-down margaritas on both occasions. Not so appetizing appetizers. Bartender shared a hand-written paper list of what were free beverages. Wondered if this hotel had just opened. Hope this has changed since our last stay. Morning breakfast, however, is outstanding. Another 5 STARS HERE! Good food and friendly service. Quite a variety of food and cook to order is exceptional. Great chef/cook! Unfortunately, the evening restaurant food is delish & tasty but overpriced. A burger was $25! Really? There is no restaurant server on Sunday nights, so order at the bar. If you don't have a vehicle, you're pretty much a captive customer. Really hope there's a big change. Seems like a lot of process issues, e.g., front desk lack of customer service/focus, efficiency, & knowledge, as well as food/beverage disparities during the evening receptions. This hotel might want to benchmark Embassy Suites by Hilton near Chicago O'Hare Airport ( Rosemont, IL) or Embassy Suites Crystal City/ Washington DC. They do customer service, especially WELL! They go the extra mile! And, they have tremendous Manager Receptions! Otherwise, suggest folks stay at the Embassy Suites North or another airport Hilton instead. This hotel needs to clean up their act.