Tu alojamiento en Kaskazini A

Realmente podría definir mi estancia en el Melia Zanzibar como inmejorable. Las instalaciones del hotel son magníficas, no falta ni el mas minimo detalle, cuidado y con gusto, con gran variedad de restaurantes, piscinas y ambientes. El personal del hotel es súper amable y colaborador, pendiente en todo momento de la satisfacción de los huéspedes, difícil no hacerse amigo de ellos. La comida muy buena, variada y abundante, excelente tanto en el edificio principal como en Gabi Beah y Jetty lounge. La playa, de arenas blancas, cuidada, limpia y segura, no esta al lado del edificio principal, pero existe un servicio de shuttle continuos que te llevan en 3 minutos. No puedo ponerle una sola pega, de los mejores hoteles en conjunto que he estado, merece la pena hosped**** en el.

Uno de los mejores hoteles en los que me he alojado, la recepción fue muy servicial, la recepcionista Gertrude nos ayudó a mí y a mi familia a conseguir todo lo que necesitábamos, el servicio de todo incluido fue excelente, qué hotel, una banda especial en vivo junto a la playa fue otra ventaja para mí y Mi familia, recomiendo encarecidamente este hotel, es un merecido hotel de 5 estrellas.

Es difícil poner “peros” a un resort 5 estrellas en Zanzíbar, pero el Neptune no ha sido la mejor elección. Fuimos con un viaje organizado por una agencia de esas de “autor”, así que no te planteas que no sea todo perfecto. Viaje personalizado, todo lujo… los días de safari perfectos pero cuando llegamos al relax total, al supuesto paraíso, nos tocó la china: las peores habitaciones de todo el resort (íbamos con 3 niños, así que la broma eran mas de 1.000€ por noche), estábamos en la esquina más alejada de TODO. El mar ni lo veíamos y para ir a cenar, comer o a la playa había que hacer un trecking (que no nos venía mal, pero cada vez que se te olvidaba algo en la habitación te pensabas dos veces volver…). El personal amable pero caótico (mucho mejor en cualquier lodge de safari), la comida justita, nada de 5 estrellas (no vamos a comer pollo en medio año), el vino peleón, los coctails correctos, eso sí (pero como cenes a base de coctails…). La playa muy bonita pero llena (LLENA) de vendedores, que les entiendes, pero al séptimo “no gracias” en una hora, te dan ganas de volver a la habitación (si no fuera por los 3km que tienes de trecking). Mis hijos, eso sí, se lo pasaron como enanos por el futbolín, el billar y los millshake del bar de la piscina. Ah! Evitad las actividades que ofrecen: cogimos el snorkel y fue lo más surrealista del mundo. No explican nada, te llevan en un bus, luego en una barca, te dicen “jump”, te tiras y ves NADA. 45€ por persona y el pequeño no fue capaz de ver ni un pez. Mejor en cualquier playa de levante o Baleares.

I checked in yesterday at Zuri Zanzibar and arrived with high expectations, but my experience was mixed. The resort is set in a beautiful, natural environment that combines luxury with the charm of Zanzibar, yet some areas were disappointing. Upon arrival, there was no one to greet us or direct us to our room, and when I needed to use the restroom because I had no guidance , I was oddly questioned about where I was going—strange behavior for a luxury resort. The rooms themselves are spacious and thoughtfully designed for coming all way from USA for 18 hours for my birthday for room that offer no views, facing dense foliage rather than the ocean . Dining was a highlight; the food was fresh and well-prepared. However, I booked half-board with the understanding that it would include beverages, as per international standards. To my disappointment, I was charged for everything, even sparkling water made in-house, at $3 a bottle, which seemed excessive. ( filtered water !!! Do you believe that …) Small issues with service added up. There were no hangers in the room, and when I requested an iron, I waited 45 minutes before I had to leave with wrinkled clothes for my lunch reservation. When I tried to ask the stuff to speak with a manager about the meaning of half board , the staff seemed evasive and avoided following up with me. Transportation was another issue. The hotel quoted $130 each way for a taxi, but I was able to arrange a private car and tour through a local contact for $250 total, covering two full days of exploring, including stops at restaurants, snorkeling, and tours of Stone Town and Prison Island, with entrance fees, guide, boat, drinks, and equipment all included. When I requested a late check-out, I was told I’d need to pay for an extra night, even though we’d be leaving by midnight. It feels like the resort is consistently looking to upcharge, which is disappointing at this level of supposed luxury. Overall, while Zuri Zanzibar offers beautiful surroundings and flavorful meals, the service lacks organization, and their approach to inclusivity and international standards falls short. I’d recommend this resort with caution: while the property is stunning, be prepared for unexpected charges and a focus on upselling at every turn. I am even afraid to tell them it my Birthday because the will make cake and charge me more

This is a real gem Of a hotel. It’s not your mainstream commercial hotel. The rooms are quirky, clean, comfortable and so homely. From the moment you walk through the gate you are so welcome like a member of the hotel family. Staff speak in first name terms and are so proud of their work. We moved here from Another large chain hotel that was really unpleasant. And we are so glad we did. Kharmis showed us our choice of rooms and was so helpful. Truly lovely and helpful man. Then we moved in. Wow. Waking up every morning looking at the beautiful ocean, the birds and then a lovely wander down to breakfast to be greeted by such friendly staff. Breakfast is nice and sets you up for the morning. Lots of fresh fruit and John makes the omelette - lovely. We were always looked after so well by zubeir and Andrew. Nothing was to much trouble. We spent time by the pool which is beautiful. Nice and warm and very very clean. Returning to our rooms they had always been cleaned to a beautiful standard. The bar / restaurant area is very tranquil And lovely to chill out in the afternoon and grab a bite to eat or a beer. The drinks are not inflated to local restaurants and much cheaper than the big hotel restaurants. It is easy to walk to restaurants and bars in the area either on the beach tide dependent or on the road. It is a slightly longer walk but it’s lovely and so nice to do to catch a sundown or walk off dinner! We booked 2 excursions from there from Mr Mahmoud both of which were great price and superb quality. And so reliable. We also used a local taxi that the hotel use - called Abra and he is great. All in all we had the best stay and very very sad to come home. About the big hotel chains and look at hotels like this as the service is exceptional.

This is the third time we have stayed at this resort over the past 10 years. The rooms are beautiful, staff are very accommodating and friendly and the beach is magnificent. This is our favourite holiday destination. The full buffet breakfast is good, plenty to choose from. Lots of activities close by or enjoy laying on a sun lounge under the shade of a palm tree or cabana.