Tu alojamiento en Furnas

Un hotel fantástico. Fuimos en familia con nuestro bebé de 2 años y fue todo un acierto. Estupendo para relajarse, pasear por los jardines y disfrutar del entorno. Hacen agradable tu estancia, detalles para los niños, con albornoz y zapatillas de su talla así como zona de juegos especial dentro del hotel, una maravilla! El servicio de desayuno increíble, mucha variedad y muy bien atendidos. En definitiva si volviera a Furnas repetiría hotel. Enhorabuena equipo!

Elegimos Furnas como base para nuestra semana en Sao Miguel y no pudimos escoger mejor. El hotel el maravilloso, bonito, silencioso, cómodo y el trato excepcional. Cuidan cada detalle: gimnasio siempre impecable, desayuno fabuloso y con opciones para todos, amplia carta de masajes, actividades gratuitas diarias para conocer el entorno, resturante para cenar rico y super agradable, etc. Las habitaciones son muy sileciosas y terminar los largos días de treking en el spa es maravilloso. Le damos un 10 a nuestra estancia en el Furnas Boutique Hotel.

This was the third time visiting the Azores and this hotel has made our stay even more special. The room was large, with comfortable bed and a balcony with the most beautiful sea view overlooking the town. Waking up every morning with this view was so relaxing. We had breakfast and dinner at the hotel and were pleasantly surprised. The food was outstanding. From the starters to the mains and deserts, we were delighted every single day. We specifically recommend the shrimp and the picado as starters, naco as main and delícia do nordeste as a dessert. We also used the spa which was very easy to book. The indoor swimming pool was beautiful with copper tiles, the water was warm and the sauna was easy to set up. The gardens are nicely maintained. We also celebrated New Year’s Eve party at the hotel. The dinner was excellent and the team had party items for the guests to use which was a nice surprise. The village fireworks were launched right from the road in front so we had the best view from our balcony! As the hotel is also so close to the village, we walked out to see the New Year concert and eat the largest cake which was free! The staff are so thoughtful and kind. Definitely recommend this hotel.

I just returned from a three night stay at this hotel with my girlfriend and our teenage daughter. We have been countless times in S. Miguel as we consider it such a pleasant and beautiful island. This time we opted for a hotel outside the main towns and in fact we managed to do just that. At the same time it is only 20 minutes away from the airport and 15 minutes away from Ponta Delgada or Ribeira Grande, the two main towns. We already visited the nine islands of the Azores archipelago and always get a rental car at the airport (exception at Corvo Island). If you are staying in this hotel, it is paramount that you do the same. As to the hotel itself, we booked it only four weeks in advance on high season, thus we had to pay the full rate of the stay at that moment. Upon check-in on room 206, we were given two identical cards without any distinctive element, one to open the door and the other to insert into the slot for lightening. That is odd, generally, hotels give two identical keys to open the door and one of them, if necessary can be left on the slot when we are out. We were assigned a spacious accommodation with living room, bedroom and bathroom. We did not have sea view and the living room had lots of glass walls overlooking the adjacent condo. All those glasses made it very hot on the sun shining days and we had to keep the AC on during the day. The décor of the room was unstylish and lacking attention to details. The bedroom had a big closet but no clothes rail or hangers. Besides that, one of the doors of the closet could not be opened fully, because it bumped into the shelves that are installed as bedside tables. The safe was old style, that is to say, it closes with a key that we had to ask for at the reception at no charge, along with a cumbersome key ring that we had to take with us whenever we were out of the room. The living room had a well equipped kitchen, that we did not use but it was constantly patrolled by half a dozen ants. We had bought previously some good looking fruits and had to fill a big dish with water and in the middle of it we put a small dish with our fruit so that the ants weren’t able to cross the water in order to get to fruit island. The bathroom was very spacious and pleasant looking even if the washbasin was more stylish than efficient. This room lacked tremendously of a place to put one´s belongings (toothbrush, toothpaste, comb, electrical razor and so on). Amazingly no one foresaw the installation of a shelf. The social areas of the hotel such as the lobby are, again, unstylish, corridors have shabby carpeting. The room where breakfast is served has a view to an outside wall and lacks natural lightening. Breakfast itself has a reasonable variety of items, but by no means is it worth 12 euro per person per day, that in our case we were asked to paid in advance, precisely at the same moment we made the reservation. There is a restaurant at the hotel, called Dragoeiro but it features mainly sushi. It is in

Excelente hotel en general. Excelente ubicación y personal amable y excelentes jardines/vistas. La experiencia allí podría mejor**** drásticamente con sólo dos pequeños cambios: 1. Servicio junto a la piscina: tal como está, debe conseguir su propia comida y bebida. Agregar una aplicación o un sistema de llamadas sería fantástico. Un camarero/camarera de piscina sería fantástico. 2. Mejores colchones. Se sentían bastante duros, como un colchón económico que no es apropiado para un buen hotel.

Nos alojamos 5 noches en este hotel. Vayamos uno por uno. Habitación: No había sistema de escape en el inodoro. El olor de las sábanas era horrible desde el primer día. El diseño fue bonito. El servicio de limpieza era una broma ... Tuvimos que pedir hasta tres veces para arreglar la habitación ... Cada día era un drama saber cuándo se iba a hacer. Desayuno: Un hotel de 5 estrellas no se merece un desayuno tan malo. El jugo de naranja ni siquiera estaba fresco. El jamón español era horrible (muy baja calidad y panadería ... simplemente sin palabras) Restaurante: Variedad de platos extremadamente reducida. Una vez más, no al nivel esperado de un hotel de 5 estrellas. Instalaciones: Había muchas habitaciones aún por terminar y no completamente construidas. Los alrededores son realmente feos ... Comentarios adicionales: Vimos muchas parejas y familias que tenían una reserva en la recepción sin habitación disponible ... ¡El hotel estaba ofreciendo otra habitación en otros hoteles a 17 km! Fuimos a jugar a la piscina (billar) y había una gotera en el techo ... ¿Un hotel nuevo con goteras ??? Resumiendo, lo mejor de este hotel fue el personal ... Pobre de ellos, tratando de ”apagar” todos los incendios causados por la dirección del hotel y hotel. Especialmente el personal de recepción: ¡Gracias por hacer tu mejor esfuerzo! Proporciono 3/5 estrellas porque quiero creer que solucionarán todos estos problemas en poco tiempo y estará bien para entonces.