Tu alojamiento en Dorado

Ups- El personal es muy amable y atento, en especial Caqrlos Rodriguez, empleado de Areas Publicas. Este caballero nos hizo sentir en familia desde que llegamos. Tuvimos una situacion por la lluvia y el nos ayudo a qu ela gerencia nos diera un espacio para terminar con nuestra actividad en un balcon sin costo alguno. La ultima cara en darnos las buenas noches y nos sorprendimos que fue la primera cara en darnos los buenos dias.Un empleado que da la milla extra. El desayuno y demas servicio muy bueno y las instalaciones limpias y muy bonitas. Downs- Room service es inexistente, nos cansamos de llamar para ordenar comida y luego para que nos enviaran un maletero con un carrito ya que teniamos muchos bultos y NUNCA CONTESTARON. Aunque no habia housekeeping por ser un short stay(3 dias 2 noches), deberian enviar mas jabon a los cuartos ya que solo colocan el de llegada y eramos 5 personas con 2 habitaciones y nunca nos trajeron nada mas el que estaba cuando llegamos. Adicional a eso nos habian dicho que el check out era a las 12pm y a las 10:50am nos vinieron a limpiar el cuarto pq era a las 11am

Es la primera vez que me quedo en este complejo siempre iba al hotel, pero tengo que admitir que lo que me dijo el empleado del Front Desk que luego que me quedara en Aquarius me gustarían más sus facilidades tenias toda la razón Armando Mendoza el servicio fue de primera todo limpio y las facilidades de las suites un éxito. Volveremos.

My husband I stayed at Dorado Beach for the first time and lets just say we will be back. We live in Texas and have told each other that we wanted to find a resort that is direct flight from Texas, amazing food, great service and wonderful rooms and let's just say ”WE FOUND IT”!!! From the beginning to the end of our trip we had the absolute best time. The check in process was very smooth and the staff was very friendly upon arrival. The entrance walking up to check in desk is gorgeous with all the water features!! Matthew at check in was so friendly and gave us some great recommendations as we were first timers!!! Restaurants: We ate at Coa our first night and had a great start to our trip. Our server nicknamed Kiki was so great. The service was a bit long( 2hours ) but the staff was attentive and even gave us a round of drinks due to the wait. I highly recommend the Dover Sole fish and the pheasant. Our second night we went to Flor De Sol and had another great server Rosi and it her attitude matched the amazing Fishermans Risotto and Branzino!!! Beach: We had beach chairs set up everyday for us outside our room and Mike was so great and friendly. He checked on us routinely and I even left a cover up out one day and he made sure to get it back to me the next day. Pool: We spent first day at the adult pool and beach spot and had wonderful service from Jessica and Naomi. They were so sweet and friendly!! Our butlers Chen, Angel and Trent were so attentive and all I had to do if I needed anything was text them on Whatsup and they would respond and make sure we were always taken care of. We changed our excursion and Chen was right on top of it. Trent gave us some great historical information about the property and the geography of the area. Spa: My husband and I had a couples massage and I would the spa is very gorgeous but the cost is a bit pricey.

El lugar es excelente y cómodo. Fui con mis 2 hijos y una amiga y la pasamos muy bien. Tiene muchas cosas cerca para salir y comprar he incluso para comer. El desayuno del lugar estuvo bien solo que comimos lo mismo los dos días y me hubiera gustado variedad pero estuvo bien para mis 2 noches.

This little hotel is such a GEM, located in a little side street in the middle of Old San Juan. The hotel has a beautiful Spanish Hacienda Style throughout the rooms and common areas. Our room (ground floor - H7) was spacious, stunningly detailed decorated, high ceiling, the King size bed was very comfortable and the bathroom had a big shower with two shower heads. Morning coffee is served every day and an ice machine is available since the room has no fridge. The villa grounds have a little rooftop to use as well to enjoy a morning coffee. The staff was extremely friendly, accommodating and truly helpful. The location is in walking distance to the ports, restaurant, shopping and nightlife. We highly recommend this hotel and we would definitely stay there again when we return to San Juan.