Tu alojamiento en Waiheke Island

We recently stayed at Cable Bay Views (studio 3). It’s a great set up, comfortable, well appointed, modern and comfortable. Great views, close (ie 5 ish mins walk) to Cable Bay, Mudbrick and Allpress, communicative owners, and reasonable value. Few points: - shame the fan in the bathroom automatically goes on synched to the bathroom lights (a pain at night!) and the bathroom bin was broken, the bathroom underfloor heating is great, the modern tv that comes out of the wall is great also!, kitchen is perfectly fine given I suspect barely anyone who stays there, eats there. Very popular given its location I imagine and we certainly would recommend it. Just a couple of small things to fix or potentially improve.

Nice big rooms & wonderfully local location. Very friendly & helpful staff. I'll be booking here again next time I'm in Waiheke. For the rate of the room I wasn't expecting such a big kitchen area & main living quarters. We booked as a group & all of the rooms I saw were nice & big

Disclaimer: Waiheke Island Resort management will likely refute this review point-by-point, but rest assured they’ll never be on site or do anything to correct the issues that led to the criticism. Waiheke Island is beautiful so enjoy the view, because that’s all you’re likely to enjoy at this place. Waiheke Island Resort has it all: resort in name only, closed ammenities, and unserviced rooms. (Please note: they DID make the beds in one of our rooms, once. But nothing else.) Have a fetish for smoke damaged rooms? They’ve got you covered. Want to book two rooms on the same reservation but ensure you’re on apposite ends of the property? WIR is the place to be. Dead palms? Check Rubbish under the deck? Check Staff without a single care or answer? Check and check Courtesy vans? They’ve got two but don’t expect to ride in one. Electric bikes? The signs say ‘yes’ the people say ‘no’. Food? Not if you’re visiting on a day that ends in ‘y’. Weddings? Let me get a divorce lawyer ready for you on speed dial. This place has so much potential, but for now that’s all it has. Let’s hope they put some money into the unheated pool with cracks so large you’d be right to ask if the property was somehow, no matter how scientifically impossible, damaged in the Kaikoura or Christchurch quakes. Or they could address the many many many steps throughout the place that need attention. The most radical thought? For less than $100 they could ensure rooms have cups and plates. (Especially when the “resort” restaurant isn’t open and the nearest shop is a 1.3km walk from the “resort”.) You’d hope the people working here (note: don’t expect anyone on site outside of 10am - 4pm on those pesky days ending in ‘y’) would care enough to try a bit harder or at least proactively suggest local restaurants or things to do given NOTHING IS OPEN OR AVAILABLE DURING PEAK SEASON AT THIS RESORT but, again, no. No a million times over. Most importantly— and this is the most serious criticism— this property is not for ANYONE with any kind of mobility challenges: you will be required to walk up and down significant inclines and there IS NO ASSISTANCE provided for you or your luggage. Not an issue for us but I would have been incandescent if parents or a mobility-challenged individual were with us. So, re-sort your holiday plans if this is the “resort” on your list for all the reasons above and more.

My husband and I stayed at Delamore Lodge last weekend - it was absolutely fabulous, one of the best boutique hotels we have stayed in! Even before we arrived, the staff (particularly Adam and Nehan) were incredibly helpful in answering various questions about our stay and transport around the island. When we arrived it was like walking into a little corner of Paradise - our room was gorgeous and very private and the views absolutely stunning. The Lodge itself is very stylish with a lovely infinity pool and beautiful tropical gardens. All the staff were so friendly and helpful, in particular, Nehan and Cendré (apologies if I have misspelt the name) and gave us such personal service. We had the three course menu one evening, which was delicious. Unfortunately the Lodge was not able to accommodate us on our second evening, but again Nehan was very helpful in sending us recommendations for other restaurants close by and making the booking for us. Even though we were not eating there, we were given a delicious charcuterie board with our complimentary evening drinks. We cannot recommend Delamore Lodge highly enough - it is a very special place.

We recently stayed here on May 26th and 28th. We were fortunate to encounter exceptional service from several staff members throughout our stay. Olivia at the restaurant was incredibly helpful and accommodating when we made a mistake with our high tea reservation. We truly appreciated her kindness and understanding. Additionally, the chefs surprised us with a complimentary dessert platter for my sister's birthday, which was a lovely touch. We also got to interact with Kent during our stay who was also fantastic – attentive, friendly, and ensured our requests were met promptly. Sarah at check-in was exceptional – professional and attentive. Sachin at the restaurant made us impeccable Old Fashions and provided stellar service. The chefs deserve a shout-out for the incredible food – the potato gratin and steak were particularly delicious! The high tea experience itself was lovely, but the service could have been improved. Our server seemed disengaged and required us to seek her out for water and tea. However, a big shout-out to Olivia again, who even while seemingly on reception duty, noticed our need and offered assistance. This exemplifies her impressive dedication to guest satisfaction. Finally, Kent's professionalism during our checkout on May 29th cemented our positive impression. Overall, our stay at your hotel was very enjoyable thanks to the exceptional service provided by Olivia, Sarah, Kent, and Sachin. They are true assets to your team, and their genuine hospitality significantly enhanced our experience. We would definitely consider staying at your hotel again and will definitely recommend it to others. Thank you for your time and consideration.