Tu alojamiento en Doorwerth

Stayed 1 night on a Leger Holidays tour. Before arrival our guide phoned ahead to book our group of 26 people into the restaurant for dinner. We were told this would be fine and there would also be porterage for our luggage. Plus as we had an early start in the morning a take away breakfast would be supplied and we would be given a list to select our choices. However on arrival the receptionist knew nothing of the conversation stating that her colleague had gone home and no one knew anything about the prior arrangement. So no porterage and no take away breakfast list. The issue of porterage was quite a problem as there was a fair number of elderly people in our group and some of the rooms had no lift access. (In fairness the receptionist did carry one elderly gentleman's case to his room) Our group was told to go to the Restaurant at 6-30pm for dinner which we did only to be told we weren't dining in the restaurant but in the bar area. We had no proper menu to look at and on complaining we were given a hastily prepared sheet of paper with limited choice and no prices. Once again we complained about this and another sheet of paper appeared with prices. We noticed that we were being charged the same price for our limited choice menu as the Ala Carte menu so why couldn't we be given the Ala Carte menu in the first place and sit in the proper restaurant? By now it was 8pm and a couple of our group had given up on the idea of eating and had gone to bed. The service we received was also third rate. Soup arriving after the main course and no spoon to eat it with, table water was requested which arrived but nobody thought about giving us glasses to drink it, food arriving luke warm/cold. Another 2 members of our group gave up with dinner and decided to eat bar food at the bar. They ordered their food together and one arrived an hour after the first. When we finally managed to track down a duty manager and brought all the above to her attention she was unsympathetic and quite obnoxious in the manner she responded to an elderly person who raised the difficulties the hotel were obviously having in catering for a group. You would think a hotel would welcome a group of 26 into their restaurant with open arms and provide a better service. The chaotic feel also extended into the rooms. Although they were of a fair size they were a little dated. The bathroom had a very deep bathtub that was quite hazardous to get in and out of even for a tall person like myself and there was no safety grab rails. There was a kettle in the room but no English breakfast tea and paper cups. (The kind of thing you would expect in a budget hotel) In fairness the take away breakfast was good and so large it also sufficed for lunch as well. Sadly any plus points were outweighed by the appalling treatment our group received the previous evening.

The hotel is in lovely grounds and very near the Airbourne War Museum which was very interesting. The hotel has the air of a four star hotel downstairs and we booked a Delux double room. However the room was not delux. The photo on the website made it look much bigger than it was and was pretty small and it had no air conditioning. As it was the hottest two days of the year we spent two uncomfortable nights. The breakfast was not included and was advertised as €19 per person. We walked down the road to a restaurant nearby and had a wonderful breakfast for €13.

Arrived at lunchtime. No staff serving on the outside terrace. Scan your phone on the table and somebody finally arrives to you half an hour later looking irritated that they have to serve you. Paid extra for a luxury room and it’s nothing special. Only a standard sized room with no fridge and a noisy mobile air-conditioning stand on the floor. For dinner they charge ridiculous money for a glass of water. Solution, walk to the toilet with your glass and fill it up or do what we did; melt some ice-cubes from the wine ice bucket. Apparently the fee for the water is because the water is filtered and kept in a refrigerated system. So not environmentally friendly not to mention the amount of plastic waste during breakfast. Fletcher Hotels really need to get with the times and start making a contribution to a cleaner planet.

The sports theme is everywhere in this hotel and it's great to see, a nice change from all the anonymous hotels out there. The room was comfortable and well equipped. Breakfast was fantastic and I would strongly recommend it if you're staying here, though there is a bit of a walk from the rooms to the restaurant. Parking very close to the hotel entrance outside was free, with plenty of space. The hotel appears to be in a calm and beautiful area. Unfortunately, the booked rooms did not match what we received when we arrived. Even though a suite was included in the booking - and pre-paid for - we only received normal twin rooms. Upon raising this with the front desk and asking for a partial refund they promised to get back to me via e-mail, which they never did. I raised the issue with the booking agent who also contacted the property, but they refused to refund the partial cost. I'm afraid this cast a shadow on an otherwise pleasant stay and I'm upset that the hotel was not be willing to compensate for their mistake, even just the cost difference.

This was our first driving tour to The Netherlands from the Uk. We selected this hotel based on it being in a convenient location for visiting the Arnhem and Oosterbeek Operation Market Garden historic places of interest. The hotel was clean and comfortable and the staff were very friendly and welcoming. Our room was bigger than expected and was very quiet even though the hotel was very busy. The selection of fresh food available at the buffet breakfast was excellent and the lunch and evening meals were good quality at reasonable prices. Overall the standard of accommodation and quality of food and service exceeded our expectations for the price paid. We would certainly recommend this hotel and will also look at other hotels in the Van der Valk chain based on our experience at the Arnhem hotel.

Stayed for 3 nights on a Leger Holidays tour to Arnhem. Having had a bad experience at the Fletcher Hotel at Doorwerth-Arnhem we were a little apprehensive of staying here. However we were pleasantly surprised! Room was of a fair size with decor in the mode of a British Travelodge. There was a safe but no fridge or kettle. Our room had a balcony but as it was on the first floor and directly above the hotel entrance where the smoking crew gathered it was rather spoilt by smoke drifting into the room when we tried to use it. Perhaps a designated smoking area away from the entrance would be a good idea? There was plenty of sockets in the room but only one adjacent to the bed. Limited wardrobe space but enough for a 2 or 3 night stay. Bathroom had a bathtub and powerful hand shower but the lighting was fairly dismal. Housekeeping was a bit hit and miss, we requested fresh towels which we received but the old towels were not taken away. We were disappointed that the main bar was closed during our stay but the restaurant staff were happy to serve drinks in the lounge area next to the restaurant. Reception staff were also obliging. Lovely indoor swimming pool and the area was cleaned every morning to high standard.

We stayed here for four nights combining bicycle touring and seeing friends. The hotel has a secure place to leave bicycles and plenty to borrow too. It's a short cycle from Arnhem (hilly for the Netherlands and a short section is in the dark forest with no street lighting). It's a short cycle to Hoge Veluwe and Veluwezoom national parks which are excellent for cycling and hiking. There are hikes in the forest the hotel lies in, and it is a beautiful setting. The staff were so friendly and welcoming and really helpful with practical arrangements. Our room (8) was clean and comfortable and very spacious with a lovely view of the garden. The bathroom was in the room (toilet separate). Dinner is amazing here - we had the La Belle Source menu twice and the brassiere once. They catered well for vegetarians and the matching wines were well chosen by a friendly and experienced sommelier. The bar is well stocked and reasonably priced. Breakfast was ok - it's all buffet and it huge choice is a little underwhelming after such good dinners and got very busy at times. This was the only disappointment we had with this lovely hotel. Overall a great stay, good value for money and we would highly recommend it to others.

El hotel está Justo en frente de la estación central, solo hay que cruzar la calle. A pesar de la cercanía no se escuchan ruidos de trenes. Está también al lado del centro de la ciudad, restaurantes, tiendas etc. La estación central no sólo es de tren, los buses también salen de ahí con lo cual es perfecto para hacer turismo (zoo, museo al aire libre etc) El personal de recepción muy amable Estuve en una habitación superior y muy bien. Escritorio, cama súper grande y cómoda y un baño con bañera y ducha. El desayuno me gustó mucho por la variedad de dulce y salado. Claramente merece la pena

Hotel is perfect gelegen naast het Centraal Station en aan de rand van het winkelcentrum. In de lobby kun je werken en een kop gratis thee of koffie meenemen. Het personeel is jong en informeel. De kamers zijn niet groot, maar wel een goed bed en badkamer. Helaas troffen we de doodzonde aan voor iedere hotelkamer: een fles glijmiddel van vorige gasten onder het bed. Alhoewel de kamer niet vies was, is dit natuurlijk wel een aandachtspunt.