Tu alojamiento en Iwanai

Thank you for the service! It is enjoyable to stay here for my trip!

Goshiki is a skiers dream come true!!! Ideally located outside of niseko’s high traffic and a step off the stairs away from skinning up a the mountain from Giving it moderate ratings is only because it’s an older structure with minimal maintenance,…. Rooms were very nice and clean and the waters are rich in minerals. Staying here allows for exclusive 24hr onsen access. Pools get busy after 3-7pm when skiers are finishing up their day,… Go enjoy its traditional rustic building while they’re standing. Seems like within 5-10 years it will be developed and owned by a foreign tycoon! Bring your own food,,.. vending machines have beer only,…

酒店為客人提供了優質、高效的服務，服務人員的敬業態度、熱情友善的幫助令我們感動。酒店寧靜祥和可以眺望冰雪覆蓋的景色，遠處的火山時隱時現令人陶醉。客房非常舒適整潔方便，晚上二個歺廳可以滿足不同需求的客人。酒店距離滑雪場大約十分鐘的車程並提供雪場免費接送服務非常方便，下次我會再次入住這家酒店。

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

The plus point of this hotel is the outdoor mixed gender onsen. The location is inconvenient, although there is shuttle bus provided but limited time slot. There is no convenience store or restaurant nearby. I was advised the late check out rate at ¥3300 per hour but I was confused when 1 of the staff advised another guest at ¥2200 per hour. Why double standard? I guess maybe it depends on the room type?

住了六晚上 房間非常乾淨 服務態度非常好 晚飯是傳統日本定食。食材新鮮健康，老婆懷孕不能吃生的給換了菜單，我後面吃海鮮過敏也給換了菜單。有一天沒趕上晚飯去安努普利北方吃了自助餐，感覺沒有這個酒店的食材新鮮，可能因為自助的原因，口味也偏重。 早飯東西不是很多，但是蛋糕非常驚艷，感覺可以媲美一些準們做甜品的店，有好幾種蛋糕。 温泉景色不錯，有室外温泉在林子中間，氛圍很好 ，然後有個休息室裏面有按摩椅飲料什麼的。 然後就是房間每天都給兩大壺水好評。 房間估計有30平左右，感覺不是攜程上面説的19平米。 滑雪走到安努普利5分鐘，安努普利雪場比較小但是人少，每天都是上頂然後然後滑到比羅夫那邊去玩，有一天大風纜車不開到頂，就衹能在安努普利這邊滑了，除非坐大巴去那邊，這個要注意。 總體好評，下次會繼續選擇。

房間很乾淨，位置也不錯，空間也很大，我們10個人住也很鬆動，閣樓樓梯太直，有點危險，洗手間如果有三個就太棒了，下次還會選擇。