Tu alojamiento en Sagron Mis

We (family of 3) stayed in a triple room for one night at this hotel at the cost of €250 including breakfast. This price was reasonable compared to other hotels in the region, yet still utterly disgraceful for the service we received and the state of the hotel in general. Check in was fine, somewhat marred by the smelly brown water in the vase of dead flowers on the counter. Late afternoon we wanted to have a drink on the terrace. We waited half an hour but nobody came. When we went inside to reception to ask if we could have a drink, we were told to order at the pool bar. Nobody was at the pool bar! Finally, someone came outside to take our order. We nursed our drinks for two hours - nobody came to ask if we wanted anything else. After putting our son to bed, we went downstairs to the bar. Despite sitting there for one hour, nobody came to ask if we wanted to order anything. Even despite sitting at the same table as a couple who had to ask (and wait 30 mins!) for a drink. The bedroom was hot, there was no air conditioning. The woollen blanket on our son’s bed was unnecessary. Although the old furniture has a certain charm, the loud rattling of the wardrobe any time anyone moved was irritating. Walls were as thin as cardboard - we could hear the upstairs neighbours enjoying some adult time, conversations in the hallway and people outside on the terrace until late at night. Breakfast was absolutely not worth the money. Scrambled eggs that looked and tasted like they were made three days prior, no gluten free alternatives, juice that was not fresh nor refilled and again nobody who asked if we would like a coffee/tea. Check out was equally as abysmal - we waited for fifteen minutes, and the bell twice and when finally someone came, no questions were asked if we had a good stay, no apology for keeping us waiting etc. The only positive part of our experience was the view which was beautiful. Strongly recommend that you pay a little more to stay in a better place. We will most definitely not be back.

UN HOTEL CON TUTTO E DI PIù. Al centro di San Martino di Castrozza ad un passo da tutto. L'hotel ha delle camere stupende con viste mozzafiato sui monti circostanti. All'interno, la sala colazione è ampia con grandi vetrate e un buffet fornitissimo per la colizione dolce o salata...Una splendida terrazza solarium... Il ristorante una delizia per tutti i palati.. veramente tutto buonissimo dalla carne al pesce e il personale gentilissimo e preparatissimo. La SPA divina, con saune, bagno turco piscine interne ma soprattutto ESTERNE e dico esterne perchè farsi una sauna su una Botte di legno vista Montagne innevate non ha prezzo o farsi un bagno con idormazzaggio all'aperto guardanto il cielo ed i monti è favolosoooo... Ci ritorneremo sicuramente... e poi per chi ha bamini piccoli c'è anche il servizio di animazione che segue i bambini mentre i genitori si rilassano o fanno la spa in relax. UNA VACANZA INDIMENTICABILE

Abbiamo soggiornato al Casagrande 3 notti in una delle settimane centrali di agosto. Siamo stati accolti calorosamente dalla titolare che molto gentilmente ci ha offerto di parcheggiare le nostre moto nel garage sottostante (bikers are welcome). Camere spaziose, pulitissime e silenziose, la nostra era adiacente all'ascensore ma non percepivamo alcun rumore (). Colazione molto varia, personale/staff disponibile ad ogni nostra richiesta... Se devo trovare una pecca (se così vogliamo chiamarla) andrebbero rimodernizzati un pochino gli arredi...... Ha inoltre un ottima posizione, sia per raggiungere comodamente il centro (anche a piedi), sia come punto di partenza per vari itinerari. Lo consiglio!!!