Tu alojamiento en Ponti sul Mincio

Arrived here from Milan with the family via a rental car. **Check-in:** We may have missed the check-in process, thinking we could check in at our hotel directly. However, there is a main reception area in the resort where you need to check in prior to going to your actual hotel. The reception/information desk at your specific hotel is primarily for information purposes. **Room:** The room was clean and served our needs. I wouldn't class the room as fancy, but it was well tended to by the staff, who always greeted us with a friendly smile and a ”good morning”. The bathroom was clean and practical, though the lime green tiled floor reminded me of a 1980s bathroom back home. There was a free safe in the wardrobe. The hairdryer in the bathroom was terrible; you'd have more wind and heat from someone coughing on your hair to dry it. **Parking:** There is plenty of free parking at the resort. We parked in the underground garage of the Parc Hotel. Another guest asked if I had seen anyone around a nearby hotel car park, as her car window had been smashed and her bag taken. How true this is, I have no idea. Use the more secure garages provided if in any doubt. **Shuttle:** There is a free shuttle that goes from various locations in the resort. It is free of charge and runs hourly throughout the day. It stops at certain times for the driver to have dinner etc. (I assume). It drops you at the nearby town centre of Peschiera. **Pools:** The outdoor pools do not require hats, but the indoor pool does. The pools are clean and very child-friendly. There are quieter adult pools too. We stayed at the child-friendly pool located between the Parc Hotel and the Lagoon pool. The slide and other features are good but appear to only ever be on in the afternoon when a lifeguard is present. **Supermarket:** We used the local supermarkets to stock up on bottled water to save us from using the contents of the paid minibar in our room. **General Info:** We used the QR code at the info points to gain access to discounted tickets to Gardaland Resort. You still have to pay 7 euros to park there on top of your ticket. All-inclusive: We met a family who opted for this option at the Parc Hotel and could only use their wristbands at the Piano bar or when the ad-hoc bar next to the Parc Hotel info point opened in the afternoon. They could NOT avail themselves of the all-inclusive package at any other bar, as they were informed these were sublet to different companies. Something to consider.

This is a good hotel but we were very unlucky with our room - no usable window in the bedroom, as it looked out onto floor level of a metal fire escape and was heavily barred. Worst thing was the bathroom if the room opposite shared a wall with our bedroom and there was no soundproofing - we could hear the guest using the toilet and when he flushed the loo or ran the shower it sounded like a rainstorm. Fortunately we were only there one night. Hotel was full so no point asking to move. Having said that the room was comfortable, clean and spacious and there was no outside noise audible. Lovely staff and excellent breakfast with hot croissants so seems unfair to give it 3 stars.

This hotel is only a ten or twelve minute walk from the Peschiera railway station and it is easy to find. The hotel is very well situated along a river/canal with numerous bars and restaurants within a couple of minutes walk. Great location. I note that some people have previously mentioned noise issues with the hotel being next to a busy road but I had no problem with it whatsoever. I was in a room on the 2nd floor. Check-in was easy and despite me being early, the receptionist gave me the room. A double room with balcony, it had air-conditioning, a safe, plenty plug points, a fridge with some drinks (extra cost), a kettle with a variety of tea and a ‘pod’ coffee machine! The bathroom was a good size as was the shower compartment and there were numerous different toiletries including toothbrush and paste, a razor, amenity kit…….and the internet wifi worked well. Breakfast is nice. You tell the staff the day before what time you would like breakfast and you have a choice of croissants to make. At breakfast itself, the table is waiting with your name on it. Selection of fruit juices including freshly squeezed oranges! Espresso, cappucino etc brought to your table. A variety of breads, rolls, cakes and tarts, pancakes, cereals, cold meats and cheeses as well as bacon, frankfurter type sausage, scrambled egg/omelette and boiled egg. Ther hotel has its own restaurants and bar. Guests at the hotel get a 10% discount when ordering food. The hotel was clean, the staff polite and friendly, the décor was nice and frankly, I have stayed in 4 star hotels in Italy which were not nearly as good or had as many extra touches in the bedroom (such as a kettle and a coffee machine and razor/toothbrush etc). On top of which, as of November 2023, the price of staying at this lovely hotel was very, very reasonable so it represented excellent value for money. If I was to return to Peschiera del Garda I would not hesitate to stay at this lovely hotel again.

This is a newly refurbished hotel very close to Peschiera city centre. The concierge was very friendly and always available for any necessity. We were also pleasantly surprised by the character and decoration of our room! Breakfast was included in our rate and offered a wide selection of sweet and savoury treats. The only downside was the late check-in (3pm) and early check-out (10am). Overall a very nice stay and highly recommended!

El hotel es confortable y sabroso, las habitaciones son grandes y el personal es el grupo más útil, amigable y acomodable de personas que he experimentado en la industria de la hospitalidad. Si usted es un ciclista, eso es aún más cierto, ya que las guías son primeras, y las bicicletas son grandes. A lo alto, la ubicación es ideal y la comida es maravillosa. Su cocina y cocina saben cómo hacer buenas comidas. No tengo nada negativo para decir. También están organizando otras cosas que hacer mientras estás allí - clase de cocina, sabor de vino, viajes de barco. Gracias mil, Alberto y Nicola! No puedo esperar a volver.

We would highly recommend this hotel. It is clean, comfortable and quiet, with spacious rooms. The breakfast is well appointed (the cappuccino is amazing!), the room and bathroom are nice, the beds are very comfortable and the housekeeping staff does an excellent job of cleaning the rooms (not a speck of dirt anywhere) and making sure there are more than enough towels for a family of four. Most importantly though, the customer service is exceptional at this hotel. The management and staff all went over and above on making us feel very welcome and at home at this hotel. They are extremely hard working and it is apparent they all take pride in providing exceptional customer service. Every person we met at this hotel was friendly and helpful. We would highly recommend this hotel for anyone visiting the lake garda area.