Tu alojamiento en Pompeya

Siamo stati per due notti, prenotando in questa struttura, presso il palazzo Balsamo con colazione in terrazza. La stanza molto ampia e pulita ma carente di armadio, sostituito da un appendiabiti senza cassetti e nel bagno nessun gancio appendi asciugamani vicino ai sanitari e alla doccia. Colazione discreta e ampio parcheggio nel cortile dell'hotel che è a pochi passi sia dal Santuario che all'ingresso degli scavi.

La ubicación del hotel es muy corta, desde el aeropuerto y justo al lado de Pompey. La mejor parte de este hotel fue el bienvenido personal y caballeros en la recepción que salieron de su camino para ayudarnos a entender el sistema de carreteras italianos y aliviar nuestra ansiedad. Muy limpio, tranquilo y bueno desayuno y café.

if you enjoy rude customer service and horrible wifi, the Hotel Palma in Pompeii is the hotel for you. After a peasant visit five years ago, we returned this week with a group of 32 for an overnight stay. To start, they didn't honor the rooming list we sent when we booked with them. At the last minute the put some of our party in undersized rooms forcing unrelated members of our group to share a bed. The front desk also failed to have our rooms assigned when we arrived, which is normal for large groups. I didn't see a single smile from a staff member the entire time we were there. And each member was greeting by the morning desk clerk when dropping off keys with an abrupt ”did you take anything from the mini bar during your stay?” Forget a simple good morning or thank you. One member had a water and bag of chips and was charged 8 Euros. What a rip off. Others complained that there was no shower curtain which caused the bathroom floor to flood with water. They had to use their towels to mop up the floor. Breakfast was a shadow of what it was during our last visit. The juice tasted rancid and the only choice of yogurt when I arrived was banana. The main problem was their weak and spotty wifi. It's 2024. You can't call yourself a high-end hotel without offering reliable wifi. I was in room 211. There was no wifi reception. I tried several times on my phone and laptop. The other hotels in Milan and Rome we visited had great wifi - not at Palma. When I went downstairs to let the overnight front desk clerk know, he refused to believe me and sent me back to try again, which I did. No reception in 211, but it picked up as you walked down the hallway to the elevator. Again he refused to believe me and aggressively debated me and refused to come upstairs to check. When I asked if I could use the desk in the front lobby to do the three hours of work I needed to take care of, he said no; that he had to clean the lobby - same reason he gave when he kicked four of us out of the lobby at 12:30am. No cleaning was done by morning. I sat at a small table by the bar to complete my work. Even there the wifi went out a couple of times. Other members in the group complained that their rooms were deadspots also. We will not return to the Palma. Rude staff, bad wifi, and a weak breakfast make it unattractive for the price.

May 13, 2023. In April, Judy and I visited Pompeii with another couple who are good friends and traveling companions, while visiting Italy, Switzerland and Sweden. Our group has considerable international travel experience and each of us really enjoyed Mirosa Bed and Breakfast; the people and accommodations were great. It was an excellent choice. Of note, during our stay issues arose with a booked tour and related timing and transportation issues. Owners Mirosa and husband Pasquale personally took control and, through considerable effort on their part, made it all work out. Amazing hospitality and warmth all around, including a wonderful visit with kind lady who served breakfast. Thanks! MD & Judy Dell’Osso Crockett, Texas USA

Nos hemos alojado en la habitación superior y la experiencia ha resultado muy agradable. Excelente ubicación para moverte por la zona, Las instalaciones, piscina, granja y jardines están muy cuidadas y ofrecen unas vistas insuperables al Vesubio. El restaurante ofrece buena comida en un entorno ideal para cenar al aire libre. Destacar la atención del personal, Franzs, Helena, Marco y el resto de sus compañeros hacen que tu estancia sea estupenda.

Great value. Had a balcony and the air con was great! Local area was busy and lovely bars near by. Staff were helpful. Pompeii ruins close! The train takes you to the OTHER Pompeii station (from Naples) but we jumped in a bus to take us down to Diana. Pompeii is well worth a longer visit than just a day

Dentro de la habitacion: se siente espaciosa, camas muy cómodas y un baño impecable, limpio y bien mantenido. Todo en un ambiente moderno. El staff del hotel es excepcionalmente cálido, dispuestos a ayudar y atentos a absolutamente todos los detalles. Fuimos en familia y tuvimos una estadía muy placentera. Decidimos extender un día nuestro paso por Pompeya, e inmediatamente volvimos a elegir Dream House Pompei. En la zona hay muchos restaurants y bares muy buenos para poder aprovechar las noches. Si van con niños: no olviden de preguntar por la tortuga en el jardin!

I've just had a 3 night stay here as a solo female traveller, and it was amazing. I had made most of my plans before I arrived so I didnt have to much interaction with Gina. Basically just hello and goodbye. But I knew he was available if I needed him Its quite a strange set up but it works really well. When you arrive you are given 2 keys, one to the outer door, and one for your room. No one is at the b&b except for a couple of hours a day. But I never felt unsafe at all. I had booked the green room with a balcony which over looked the main street. That was a mistake, unless you want to be woken up by street cleaners and deliveries at 5 o'clock. Apart from that it was perfect. The room is spotless. In fact the whole building is. Its on quite a lively street, but everyone usually disperses quite early on. It took me 15-20 minutes to walk from pompeii scavi station, passing the ruins on the left. Just keep heading straight until you come to the church square, face right and via sacra is right in front. I had a lovely stay and would highly recommend B&B Eco to everyone