Tu alojamiento en Castellina in Chianti

The hotel was extremely clean, comfortable and centrally located. The external cafe bar was a lovely way to end a long day’s sightseeing. It would have been perfect if it stayed open later than 7.30. Staff were friendly and helpful in particular, Maria Angelina. Breakfast was fresh and plentiful. The wine was delicious and typically a high standard one would expect in the Chianti area. All in all a very pleasant introduction to Tuscany and the Chianti route.

Workers very nice but the hotel is poorly maintained and should close its doors: Not enough pillows in the room (had to call and ask for more). Bulb missing in entry way light fixture so cannot see into closet. Bulb burned out in lamp by side of the bed so cannot read at night. Toilet’s half flush does not work. Next morning, went to the lobby told the desk clerk that now the toilet does not flush at all – found this out around 3AM this morning. She said she will come up to the room soon (?) to look at it. She did. She fiddled. Toilet did not flush. We asked about getting a different room. She said she will have someone from Maintenance come up to take a look. We asked, “When?” She did not know. We said “Not good enough! We need to be able to use the toilet!” Finally she agreed to give us a different room. She left to go back to her post at the front desk. A short while later she returned with a key to a different room – the room at the far end of the the same corridor. We took the key and went into the room with our hostess. Found: Lamp by the bed did not work. She took the lamp and switched it out for one in another room. Entry light missing a bulb so it was dark at night when we need light for the closet. She went and took a bulb from another room. Layer of dust on the bed end tables and other surfaces. Safe in room was not working. She went back downstairs & got us a master key for the safe. No luggage rack provided. Only one counter – therefore only one suitcase accommodated and that was problematic for when the suitcase was opened, the top hit the tv screen off kilter. Had to slide the suitcase over a bit so not to damage the tv but then it teeters and has to be watched carefully. Table lamps in room have old and fraying shades – looks like someone’s hairs are stuck to them but that’s not the case. 3 of the hooks holding the window curtain up are hanging loose and it looks like the ceiling to floor curtain is about to fall as it holds on with its remaining hooks. Real classy joint! At 9:45PM, we decided we needed a strong drink after our myriad of rooms' encounters. We went down to the hotel bar whose main room was used for the morning breakfast buffet. It was closed. The hotel restaurant was not just closed and vacant but apparently for over a year, non-existent.

This is a great hotel in the countryside of Tuscany and not far from the village of Monteriggioni. We visited as part of a Riviera Travel holiday. The rooms are in a horseshoe around the swimming pool. They are a good size; the beds are wide and comfortable. With our room, the Wi-Fi signal could not be picked up but this seemed to be the exception. The food was very good and sizeable portions. As long as a visitor has transport, this is a great place to stay