Tu alojamiento en Staithes

El hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, recomendado el bar de badger para comida era maravilloso y razonablemente precio..

A beautiful building with a pleasant old-style ambience. We were allotted Heron room.It was the worst room and potentially the most dangerous room we’ve ever slept in . The lighting was poor (single standard lamp only) and the positioning of the bed was dire .On the right hand side the access was difficult and potentially hazardous past a hot radiator. The left hand side was restricted by the desk( of no use as Wi-Fi was rubbish )which was right against the bed and had a glass top with sharp corners which could have caused a serious injury. The food was good and the staff friendly and efficient although we sometimes had to hunt someone down to man the bar on occasion. We feel that the room could be improved and made less hazardous by removing the desk,centring the bed and installing bedside cabinets with lighting . In your advertising of a classic double room no way represents Heron . Suggest someone from management and partner experience a night in Heron

We have just returned from our second stay at Mulgrave and once again we were so impressed and would not change a thing! The room was absolutely spotless (and with an inquisitive 1 year old staying with us you nest believe she ended up in every nook and cranny!), the bed very comfy and the tea and coffee facilities were fantastic. Breakfast was once again delicious and the perfect size too. The choice of fruit and yogurt is a really nice extra touch too. The grounds are beautiful, the location perfect to both walk in to Sandsend and to drive to neighbouring towns. Nothing was too much trouble for the hosts. We will absolutely be returning for a third time l!

Absolutely terrible service! Arrived five minutes early to our booking, plenty of staff around however table not set for three people. We were shown to a small table whereas a single gentleman who arrived after sat on a much larger four seater table alone. After been seated for approx 5 mins I approached staff to order drinks as not already been served, these took a long time to come. Again had to approach staff to order meals whilst it appeared the copias amount of staff busied themselves around the restaurant. Our meals arrived and whilst the food was nice came 1 hr 20 mins after ordering, without a Yorkshire pudding on one Sunday lunches and the additional cauliflower cheese arrived half way through 😩 I was left disappointed with the overall service, the manager who briefly apologised just before food arrived was understanding at the end of the meal once I can complained. This has put me off booking here in the future, the manager excused the service based on a large party upstairs. Customer service could massively improve, if only we were communicated throughout or offered a drink whilst we waited for our meals this would have improved our overall satisfaction. Poor service unfortunately as the food is actually really nice.