Tu alojamiento en Southport

Oh how I wished I read these reviews before booking. I have stayed at Formby Hall a couple of times before so expected it to be the same good quality but how wrong was I. I booked a spa package for my family booking two loft suites with conjoining rooms @ £349 per room to celebrate my retirement. When we arrived we were downgraded to two loft superior rooms which were not conjoining and which are significantly cheaper. After speaking to the Receptionist who had a real attitude we managed to get the conjoining rooms but not the loft suites as she told us they were fully booked and they had to be fair to other guests. We were paying guests!!!, at this point we were ready to leave but was told in a very sarcastic manner, your stay is not refundable. One of the bathrooms had a horrible drain smell. No complimentary fizz in one of the rooms. The restaurant was not much better, long waits for food nearly 40mins for sweets and with two very young children this was too long so we left and cancelled the sweets, the staff apologised saying they were serving a party who had pre booked their meals but they arrived 1.5hrs after we sat down. Breakfast was ok, but long waits for scrambled eggs, beans, no cups for coffee and only one machine working properly. I won’t be booking here ever again, there are far too many alternatives available at much more reasonable prices and without the attitude.

We stayed at the Vincent Hotel for the weekend. Everything about this hotel is fantastic. The moment you enter the hotel you can feel the attention to detail, from the decor to the immaculately dressed staff. The rooms are very spacious and the beds are very, very comfortable. Diane and her team are very welcoming and nothing is too much trouble. I would also recommend eating in the restaurant. The food was lovely and well presented. The restaurant itself was spotless. The breakfast was superb and had something for everyone. I would definitely recommend the Vincent Hotel and look forward to staying again in the future .

We've just returned from a weekend at Lord street hotel. We parked behind the hotel with the discount code given by the hotel. We arrived at the front desk and had to wait for someone to come to the desk to check us in. The lady was very friendly and helpful. We went up to our room which was a beautiful modern room (we booked the deluxe king room) but did feel like we were on display with the full length windows with a view of the main road so we did keep the curtains shut all weekend. My husband opened one of the windows for some fresh air but being big heavy sash windows it took two of us to close it! The room was lovely but a few things did let it down the kettle and iron where grubby and the bathroom door lock was missing, booking a 'deluxe' room id expect better to be honest. The bed and pillows are super comfy, we had a great night sleep. I thought we would have been kept awake from the outside noise but we didn't hear anything. In the morning I had a shower and the pressure isn't great but otherwise it was fine. We were disappointed to have to go across the road to another hotel for breakfast. Had I wanted to go somewhere else for breakfast I wouldn't have booked it at the hotel. Breakfast was a buffet with full English, pastries, cereal,fruit and yogurt on offer. The full English was very greasy which I wasn't a fan of but my husband loved it but I did love the little town dairy yogurts (made in my home town!) The coffee was nice and there was fruit juice and water on offer too however I did have to ask for a glass as there was non to be seen. After breakfast we headed back to the hotel at 1030am to finish packing and check out at 11 however when we got out of the lift and tried to get through the security door to our room our key card had been stopped so we had to get the maid to let us in and let us in our room. I thought this is very bad for such a well established business. If check out is 11 surely the key card should work until that time! This also happened to our friends who were also staying here. The hotel is lovely just the minor details that stop it from being excellent. The location is fantastic.

El hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, La habitación era muy buena, pero no se podía añadir a la habitación. Se nos dijo que el bar se abriría hasta 10.30 pero cuando volvimos a las 9:00, el personal nos dijo que ya habían llamado a las últimas órdenes ya que era una noche de domingo tranquila. El hotel está muy bien situado, y el hotel está muy bien situado, y el hotel está muy bien situado, y el hotel está muy bien situado. ¿Quizás fue una de las habitaciones vecinas que tuvo una fiesta?