Tu alojamiento en Elloughton-cum-Brough

Very friendly welcome . Beautiful location

Stayed 2 nights in Aug 24 while visiting the area. Had a double room on the ground floor which was fine, except for the soundproofing. We were disturbed both nights by repetative slamming doors and banging in general, we were actually woken up because of it, whether we were just unlucky due to other inconsiderate guests or the hotel has poorly constructed walls, it put us off returning as we've had lovely quiet nights at a well known travel hotel. The gym was untidy and had no power for which I had to go to reception to report and they didn't even apologise. Despite the negatives the breakfast was good, coffee excellent, only suggestion is to put smaller plates at the hot buffet as parents were giving young children under 5, adult portions of breakfast which was just getting wasted not eaten down to poor parenting but this could be improved and less food waste if smaller plates were made available. We did not eat in at night as we felt £22 for 2 courses and no drink a bit steep so we went to a nearby family eatery for less cost. The water stations in the corridors are a great idea however the one near us didn't work for the whole time we were there.

La habitación era limpia y la vista era agradable desde la habitación. La ducha era terrible! Luke caliente a la temperatura más caliente y congelador cuando la temperatura se volvió de otra manera. En el hotel, el hotel está en una habitación de 3 estrellas, y el hotel está en una habitación de 3 estrellas. ¡Fui a la recepción y hablé con la señora que era muy disculpada y explicó que la aplicación nunca funciona, si es así, quizás el hotel debería quitar los códigos de la habitación y sustituir con un menú de servicio tradicional de la habitación! La dama en la recepción hizo todo lo que podía para corregir el problema y parecía ser utilizada para esto ocurriendo. Desgraciadamente, porque tuve que esperar tanto tiempo para el servicio de habitaciones (se suponía que era sólo un snack) me perdí en el uso de las instalaciones así que no puedo comentar realmente, pero se parecían buenos . El desayuno era fantástico, tengo que decir, bien cocinado y muchas opciones, servirte a ti mismo que me disfruté.

We stayed here a few months ago, in one of their premium rooms & had a disappointing stay in a dated room with a narrow bath with a shower over it. The water also got turned off due to a plumbing problem so it was a bit of a nightmare. The hotel had no control over the plumbing problem but when we mentioned the difficulty we had with the high sided narrow bath on checkout, Michelle, on reception, immediately apologised & offered us a complimentary night in one of their other rooms with a walk in shower. A few months later, we received an email from Village Hotels, informing us that they had started refurbishing the rooms in the hotel so we decided to use the complimentary stay & find out for ourselves. We arrived to a warm welcome & was immediately allocated our room on the 'Top Deck' (Room 518). It had been refurbished to a high standard. It was spotlessly clean with a very comfortable bed, walk in rain shower, Iron, Ironing board, Kettle, teas & coffees & a very large TV. There was also a note with two Starbuck's cups, welcoming us back & inviting us to take the cups to the in house Starbucks shop for complimentary coffees of our choice - which we thought was a nice touch & very good customer care. We had a swim in the pool then after a night out in town, we arrived back at the hotel at around midnight. The bar was closed but the guy on the reception said we could have a drink. We only planned to have one but he said he was happy to keep it open if we wanted to sit there for longer. Breakfast was included & it is your average hotel buffet breakfast with a selection of hot & cold food, coffee, tea, juice etc... One thing that we noticed was the friendliness of the staff, Everyone seemed to have a smile & a warm greeting for us, from the receptionist to the housekeeping staff. This hotel is a few miles out of Hull but it is only a six minute walk to a bus stop with a very good service for those wanting to visit the theatre/ football etc...

Arrived early no issues with that, friendly guy talked us through check in via phone, booked direct, requested upgraded room, got keys to the room was not impressed! Very basic , Room 7 , strange smell, worksurface round sink cracked & shabby, no tea/coffee making facilities in room which I have never experienced before…(shared kitchen has all these) just not my preference like a cuppa in room without having to feel you need to get dressed & go downstairs (personal choice) called number enquiring if my room was an upgraded one, no it wasn’t they made a mistake, quickly rectified, changed room Room 10, have to say compared to 1st one this was progressively better. Parking , plentiful if you don’t have inconsiderate drivers parking across ways in front of hotel making access to rear carpark not accessible! , when we arrived back at 11pm we had to park on road round the corner (not hotels fault) Would we return , No, ok for what we needed it for attending function Hessle Town Hall.

Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.

El hotel está muy bien situado y está muy cerca de la ciudad. La mayoría de los viajes se realizaron en la marina, pero la marina se desplazaba a 15 minutos a pie y la marina se desplazaba a 15 minutos a pie. La habitación y el baño estaban cómodos y espaciosos. El desayuno estaba incluido y era un delicioso bufete con opciones cocinadas. El estacionamiento fue muy fácil en la multistory adjunta, por la que hay un descuento a través del hotel que funcionaba bien en lo que se refiere a la logística de salir del parque de coches y fue de 7 libras al día que fue aceptable para el centro de la ciudad. El hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad,

El hotel es muy básico, pero es limpio y temprano y tiene todo lo que necesita para un corto estancia. Las habitaciones tienen una magnitud decente con camas confortables, TV, secador de pelo, té y cafetería, suministros de leche y toallas, pero si lo solicitan en la recepción, son agradables y felizes para satisfacer sus necesidades. La dama que estaba en la recepción en el momento de nuestra estadía de una noche era hermosa, nos dio galletas extra, nos dio un cargador de teléfono para prestar y nos sentamos y tuvimos una copa en el bar de recepción. No hay servicio de comida en este momento debido a la escasez de personal, pero eso no afecta a nuestra estadía al salir a cenar y al desayuno el día siguiente. They have CCTV everywhere and this is monitored by the reception staff as well as a night porter so you feel very safe here despite the numerous reviews I've read about **********s and things. En general, he reservado un lugar agradable y barato para una noche y esto es lo que tenemos. Está en una buena ubicación con fácil distancia a pie a muchas tiendas, bares y restaurantes.

Muy cerca de la estación de tren y el centro de la ciudad. El decoro es fechado pero funcional. El baño era grande y cómodo y se llenó rápidamente. El personal era amigable y útil y hizo la estancia fácil. El personal y la ubicación son el espectáculo para mí.