Tu alojamiento en City of Preston

Came to Preston to surprise son for his birthday. Stayed here for 1 night. 2 bookings, 2 rooms. Room 6 is with a shared bathroom. Daughter stayed in room 6. Me and husband stayed in room 2 with private bathroom. Very warm welcome. Told all info including how to work the door if shut. Room was lovely and clean. Small double bed, very soft and squishy! Bathroom contained toilet, sink, shower (didn't use shower so can't comment on jt. Breakfast was included in room price and was lovely. Choice of cereal, toast, cooked breakfast. Had the cooked breakfast which comprised of bacon, sausage, plum tomato, mushroom, beans, hash brown, fried egg and toast. Choice of tea, coffee, filter coffee, juice. Only downside was very squeaky flooring...no matter where you step, it creaks, but that's what happens when it's a proper wood floor! Carpets are lovely and thick!!!!! About 15 mins taxi ride from town! Definitely recommend this place and will stay again if staying overnight in Preston.

Just got home after staying in The Blue Spruce penthouse apartment here. Cannot fault the apartment. Was a good size lounge kitchen area, bedroom a good size and so was the bathroom with large shower plus freestanding bath. The only problem was the smell when we went into the bedroom. Definitely a cat piss smell...even though it's supposed to be ” no pets” policy. Messaged the owners who said the smell must be coming from outside...it wasn't! They told us they would send someone to change the bedding...not the issue as the bedding was clean! I messaged back telling them this. On returning back in on Saturday evening the smell was just as bad....had to have a fan on and windows open all night. On leaving on Sunday morning I messaged the owners again saying the smell was on the carpet in the corner of the bedroom...definitely a cat piss smell!! Now 3 hours later and no reply from them to say they've been to check it out...or sorry your stay wasn't as enjoyable as we would of hoped. Not the best service. Wouldn't stay again or recommend the place unfortunately as other reviews were good.

Really nice place to stay i was never bothered by anyone very private, bit cold in room but not a big deal for me .Close to everything in preston cant go wrong enjoyed my stay i will be staying here again

Phil's hospitality and laid back friendliness was outstanding. Great take away breakfast when I asked for it. Room comfortable clean and well presented, and great value for money. He is open to feedback on ways to improve the hotel and focused on making it a relaxed welcoming place.

Lovely hotel and very easy to find on foot from the train station. Early check in and late check out is not an add on. Requests will be put forward and it’s a chance you have to take on the day. They were very accommodating in letting me check in earlier. Thank you Front of house (reception) Georgia needs extensive training on how to speak to people. I said ‘mate’ in a friendly tone to her colleague. She aggressively told me not to call him that! I apologised and asked if I should be calling him ‘sir’ she said ‘yes, that’s better’ I was so embarrassed, she made me feel like I’d done something awful like swear. I later asked other members of staff if it was offensive to say ‘mate’ in Preston. It isn’t? So then why was I spoken to in such a tone. They said she was probably in a bad mood & took it out on me. THIS IS NOT AND SHOULD NOT BE ACCEPTABLE BEHAVIOUR from any staff member towards a paying guest! The Room Heather is an absolute credit to the team. She had my room ready early. It was immaculately clean when I got there. Beds are very comfortable, I slept like a baby. The domestic team were so kind and helpful at any given moment. Whether it be for extra towels, milk or tbags. Nothing was too much for them. It was a nice view with a window that opens enough to let the breeze in. Ac worked lovely especially with how hot it’s been. Breakfast I’m allergic to eggs. I wanted a warm breakfast. I requested a vegetarian sausage that was eggless. They don’t serve these. Ok I later asked if there was a vegan option. They said the sausage was vegan but not suitable for egg allergy sufferers. So it’s not vegan? It was such an ordeal I just had cereal the first day. They were happy to correct themselves that it was in fact a vegan sausage. If it had been a better experience I would’ve taken pictures. But, to feel like an inconvenience is not an experience I’ve had before in a hotel of this stature.

La habitación está muy bien. La habitación está muy bien. El personal de recepción está muy mal. Check-in muy frustrante. Nos encontramos con un gran camión que no podía salir ni entrar y tuvimos que seguir caminando a la recepción para que abrasen la puerta porque no responden a la línea de tierra. La comida era muy buena.