Tu alojamiento en Burlescombe

Superb communication from the owners prior to arrival included comprehensive directions avoiding the single track road. This was very much appreciated. The cottage was straightforward to find and we were greeted as soon as we arrived. Parking was easy and plentiful. Our room was the “Garden Room” which was the end room of an annex. The views out the window were fabulous. The room was clean, large and extremely warm and comfortable. We had everything we needed. The bed was very comfortable. Breakfast was in the main house and was everything you expect at a B & B and was first rate. A very pleasant stop over and good value for money. I would recommend.

There is nothing to recommend about this hotel. New owners were completely out of their depth and couldn’t even cook eggs. Over priced supierier double room should have been £188 but we were charged £238 which is the price of their family room which we didn’t request. Price included breakfast. On the first day the breakfast was a joke. I ordered full English with scrambled eggs it took 90 minutes to arrive long after others recieved their breakfast. The fried eggs were obviously deep fried in a good depth of fat. They were burnt to a crisp around the edges. My wife’s fried egg arrived 60 minutes before by scrambled. The bacon was burnt on the underside and the toast overcooked. As a breakfast it was virtually inedible. The new owners were complaining that the kitchen was too small to cook breakfast. Our room was left unserved all day and when we returned no bed made no towels changed no new milk or coffee so not possible to make a coffee on the next morning. It was also not possible to have breakfast on the second day because the owners put a sign up saying no breakfast. This is the worst hotel we have ever stayed in and no apology from the owners for the lack of hospitality, over charging of room and no offer of a discount for the lack of breakfast. This was a disgrace. These new owners need to take some responsibility and offer me a refund given the over priced room and lack of breakfast on the second day and burnt breakfast on the first day. I paid £238 in stead of £188 and a refund of 50% would be appropriate given the dreadful service.

Mi marido y yo hemos visitado la cena de la noche pasada, y aquí está mi toma: el comienzo de mi marido de la salada con pollo y bacon era muy bueno, pero mi elección de la torta de crab de Brixham se puso en problemas; no tenía gusto de crab de cualquier cosa y así que pregunté cuánto crab La ama de la cama me aseguró que le preguntaría al chef y la respuesta era que, como no había llegado el día, mi “caca de caca” era en realidad una caca de pescado simple. Me siento muy triste por haber tenido que enfrentar un error significativo cometido por el chef que no había comunicado con ella y permitió que el menú fuera a través de la presión o la arrogancia. El pan de mi marido, el cod de la manzana de saffron, no era muy sabroso y mi ballot de pollo no era muy decepcionante. La amaba muy encantadora y no defensiva en esta situación terrible en relación con la “no crab” torta de crab; totalmente la culpa del chef. No nos habían cogido el pastel de pescado, pero cuando llegó la factura nos habían cogido tanto un vaso de vino como una placa de mosquitos, de los cuales no teníamos. La pobre camarera explicó que alguien había sentado en nuestra mesa antes de ese día y su factura tenía. Lamentablemente se ha añadido a nuestras. Esta fue resuelta y añadimos una punta del 10% sólo porque nos impresionó y lamentamos la deliciosa ama de la ama de la camarera.

This is a practical and well located hotel in the beautiful county of Devon. Without question, the staff are the hotel’s best asset, very friendly and helpful. I would go as far as to say they are exceptional.. The rooms are comfortable and the beds ensure a good night sleep. Breakfast is more than adequate, but the evening food offering was somewhat disappointing, although it wasn’t bad either. The most negative aspect of this hotel was the poor in-room cleanliness, the wet areas particularly behind the toilet were dirty and there was dust and cobwebs behind the bed. Further, the hotels ‘accessible’rooms are not really practical for wheelchair users. ….They are usable/manageable but not without some difficultiesz In summary, the hotel is probably worth 3.5 out of 5, if management were to improve the cleanliness of this hotel it would definitely score better. Finally, we would like to thank all the staff for making our stay enjoyable!