Tu alojamiento en Bonsall

An excellent short stay in this B&B situated above a tea room in the village of Bonsall. Check-in is a small window of 2 hours between 2 and 4 pm but it does state that you can organise late check-in if you are stuck. Best to avoid the area around the Heights of Abraham when traveling in at the weekend as it gets very busy. We were there just to check out the area for walking and it suited our needs perfectly. The owner greeted us and made sure we settled in and as a bonus, the tea room was still open to allow us to sample their delicious cakes before unpacking. We went to the Kings Head pub for dinner which is a 3-minute walk up the hill and I must say it was a good choice. Another place with great hospitality with a mix of locals and visitors but more importantly good honest grub. Breakfast was probably one of the best we have ever had at a B&B it was plentiful and there was no compromise on quality, perfect to fuel us for another day on the hills. Thank you for hosting us and giving us good value for money in an excellent location to explore the Peak District National Park.

We stayed in the promonarde rooms two adults and two children. You would never thought we was staying in a shipping container very quiet, very clean even the edges of the carpet was hoovers smelt lovely when we walked into the room. Compact be great fun in our room was shower , small tv, hairdryer, tea and cover . 10metre along was another room that contained toaster, microwave, full sink with washing up liquid kitchen . Just up the steps was hotel reception and entertainment room for children did activities at night like kids disco, games room free football table, and Lego table . Above reception is a restaurant though we didn’t eat in there looked nice. We went to the local pub called the fishpond great food and bands on at the weekend. We had two nights first day went round the Gulliver’s park second day we went to heights of Abraham . This place is great for kids we did look at the other rooms but found you got more outdoor space on the promonarde room ie could sit and watch the kids play. There is also a bus you can sleep on that looked great fun too .

It is difficult to be complimentary about this allegedly 4* hotel. Re Fire precautions: Information about the closest fire exit should have been on the bedroom door. It was not. In the event of a fire any alternative to the main staircase was not immediately evident. Therefore the only exit would appear to have been down a total of 4 flights of stairs using 5 different changes of direction. There were places on this route where the emergency exit signs would probably not have been visible. Re the bedroom/bathroom: Washbasin was cracked Grouting round bath discoloured No shelf on which to put toileteries Niagra type shower only with no shower cap provided for ladies Shower controls unmarked. Potentially the wrong combination could cause a full immediate shower with water at maximum temperature. Dangerous for children, elderly etc. Re the breakfast: Fruit consisted largely of great chunks of apple and a few other fruits crudely chopped All hot food rapidly became cold as the containers had no under heating Re reception: Having booked with the hotel’s online system 6 days in advance we were staggered to find no immediate record of our booking on arrival early in the evening. Then the receptionist pointed out that the booking had been made for the actual time of the booking and, that as we had not turned up, full payment had already been taken. At the time of booking there had been problems completing the form which had presumably defaulted to that day. Clearly I had made an error which I should have noticed. However, even if I had noticed the error that night, the hotel would have retained the payment as it requires to be notified of any cancellation at least two days in advance. Perhaps the hotel should have realised that a booking made from over 100 miles away in the middle of the evening was unlikely to be fulfilled that night? In the circumstances we were forced to pay for a second night or look elsewhere. As I am 81 I was not inclined to find other accommodation at that time of day and without access to my laptop. A subsequent email addressed to the Manager was ignored until I sent a reminder. An unsympathetic reply from the desk manager (presumably receptionist?) emphasised that its no refunds policy applied “even in cases of genuine error”. The hotel website gives no email addresses for the Manager or to make comments or complaints and it seems impossible to contact the hotel owners, which appears to be the Deventure Group, by email.

Came to this hotel for 2 nights to visit the area before attending a wedding reception in Derby. It was beautiful in every way. The room was lovely, the staff were friendly, the hotel itself was beautiful and the gardens were outstanding. The hotel kindly let us keep the room a bit longer on our departure day, even though they were themselves hosting a wedding. We ate in the restaurant on the first evening and breakfast both mornings and the food was amazing. Both food and wine were surprisingly reasonably priced as was the stay itself. We were able to walk to Matlock Bath and the Heights of Abraham, so no need to use the car. I'd highly recommend this lovely hotel.

La habitación está muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, No hemos utilizado el pub, sólo para un desayuno rápido la mañana siguiente, así que no puedo comentar sobre este aspecto, sin embargo es claramente lleno de carácter y está situado en un gran lugar para explorar. La habitación que teníamos es necesaria para actualizar, el baño era muy pequeño, no hay lugar para poner nada. No hay luz natural que pareciera destacar todos estos problemas. Todos se sentían muy cansados. El dormitorio mismo era limpio aunque el tapice era un poco marcado. Las camas estaban bien, la cama estaba sin puntos, como las toallas. El hotel está muy bien situado en el centro de la ciudad, pero no es muy fácil de encontrar.

We stayed on the caravan site and absolutely loved our stay.Staff were really friendly and helpful.The shower and toilet facilities were regularly maintained and the site clean and peaceful.The restaraunt/pub was lovely!! So warm and inviting.We will definately return here,