Tu alojamiento en Metz

The residence was easy to find and wasn’t far from the city centre, but was situated a stone’s throw from an extremely busy railway line and sidings. Checking-in was straightforward and the guy on Reception made a real effort to communicate in English. We paid for the room and for private underground parking @ 9 euros a night and we were pleasantly surprised to find how easy the access was to the car park. A word of caution though – we were in a long wheelbase Mercedes and we grounded on the ramp – could have been nasty if we had got more weight in the car. The car park had direct access to Reception and there were lifts to all floors. So far so good . On entry to the room we noticed immediately that there was a strong smell of damp and that it in no way resembled the photos on ***********. We passed through a miniscule kitchenette with a pedal bin backed by stained wallpaper, and into a bedroom so full of cobwebs that it was like a 1950’s horror film set. Spider webs in the corners, above the bed and at ceiling level everywhere. The main light shade was full of dead insects and one of the chairs was badly stained. Tops of the door frames were grimy and obviously hadn’t been cleaned this century. The main window had no security opening option so was impossible to have open without risking getting our throats cut whilst we slept. Being seasoned world travellers and familiar with second-class foreign accommodation we opted to make the most of it and chalk it down to experience, but our patience reached the limit when my wife had a quick shower and I followed to find that the water was stone-cold. Upon complaining to Reception we were told that ‘the rooms have individual water reservoirs’ and we ‘would have to wait two hours for the water to warm up.’ Unacceptable in 2022, as was the Receptionist’s suggestion that we could change rooms for an additional 100 euros. Faced with having to try to find alternative accommodation in Metz city centre at short notice during the Christmas Market period, we had little choice but to make the most of it. *********** were completely useless – said that they would speak to the hotel management but then came back to us saying that there was nothing that they could do. Hot running water on

Nous avons eu une chambre avec suite qui vient d être refaite. Magnifique, propre et spacieuse. L accueil très souriant et agréable. Belle piscine qui manque néanmoins de confidentialité. Petit déjeuner complet et très bon. L hôtel est très bien placé pour accéder à pied en ville. Seul bémol Parking possible pas pratique et pas très propre mais gratuit.

Tout était parfait et au top 👌 Excellent accueil, personnel très sympathique, ménage également Literie parfaite Très bien mangé au restaurant de l’hôtel Nous avons passé un excellent week-end en famille 😃 Nous reviendrons sans hésitation 😛 Encore merci 😋

We booked for a double roome with 2 beds, it is a very small room (yes, I knew this in advance) but since we only stayed for 1 night only. that was fine. If we have two big suitcases and we need to unfold both, we need to find our own arrangements. Anyhow, in general, the breakfast service was good! The reception desk was very kind and helpful. The location of the hotel is not far from city center, located in a very quite place for living habitats I think. I give 4.5 / 5 points.

El hotel está situado junto a la estación de espera, minutos a pie 10-15. La habitación era sola, con una cama grande. El vial es limpio y cómodo. El aire acondicionado no está disponible y la red en las ventanas también es, por lo que no fue muy cómodo.

Este hotel es nuevo y muy bien gestionado por un simpatizante equipo de jóvenes recepcionistas muy dedicados, incluido Rachid, que nos ha acogido muy bien. La recepción está abierta 24h/24. Las habitaciones son espaciosas, limpias y bien decoradas. El único punto que debemos mejorar son las toallas de baño de materias sintéticas que se están cayendo muy mal.

This is a lovely old hotel (above the main door in the stonework it says the royal hotel) an easy walk from the train station. Decor is lovely. There are extra sitting rooms downstairs and self serve tea and coffee is provided. Room was spacious for an Ibis, large bathroom, very comfortable beds and quiet. Breakfast was a bit chaotic, I don't think there were enough staff to cope with the number of guests, everything from food to cutlery kept running out. Loved the yoghurt and fruit but everything else was very carb heavy but that is probably my taste rather than French. My only problem was the house keeping lady. We had asked if we could stay an extra 30/60 minutes so we didnt have to hang around the train station and were told no problem the night before, yet at 1210 there was banging on the door and this angry lady was saying get out you leave, she would not listen to me, possibly a language issue but there was no mistaking the angry face. Maybe she should concentrate on the mouldy bathroom, unfilled soap containers and missing towels before she is rude to guests?

Petit bémol pour le monsieur de l'accueil qui était fort sympathique, mais qui m'a demandé une pièce d'identité. Je lui ai donc donné mon permis de conduire délivré par l'état et fait donc office de pièce d'identité accepté en France à partir du moment où la photo sur la pièce est ressemblante à la personne. Heureusement mon épouse avait la sienne, sinon il nous aurait pas accepté. Après recherche ses explications étaient complètement fausse. Sinon le reste bien