Tu alojamiento en Demi-Quartier

We booked the Mont Blanc Suite ”with equipped kitchen” for a family of 4 (two children aged 6 and 8) for 1 week during February 2023. This is a lovely modern and stylishly appointed hotel and good restaurant, however we have marked this down to 3 starts based on the fact we booked (and paid a premium) for a room with an ”equipped kitchen” which fell significantly short of expectations - just a microwave, sink, kettle, coffee machine, minibar fridge. Neither was there enough plates or cutlery - and certainly no bowls etc to cook anything in. We paid the extra for a suite with kitchen to save costs expecting that we would be able to cook in the evenings - which was clearly impossible. After 3 visits to hotel management explaining we had been mis-sold our room we were offered 1 x evening meal in the restaurant which we accepted. We explained this was insufficient compensation and would welcome an offer of compensation. Only on check out did we get a realistic discussion with the hotel director. It was a frustrating discussion to say the least - he accepted that we had been mis-sold our room based on its description, but that there was nothing they could do about it!!!! We asked for a 10% reduction in the bill, to reflect our additional costs from having to eat out and order take away food, which was outright rejected. Their explanation was that although it didn't have a kitchen as described, it had been recently renovated so commanded a higher tariff. The fact remained that we had not received what we booked! (Sorry if this description is sounding repetitive....but it gives a flavour of the apparent futility we had with management accepting their wrong doing). After further protestation were offered 200Euro off the total bill which represented less than a 5% discount. NOTE: I have just looked and can see that the ”equipped kitchen” description has just been removed from their website. Pros: 1. Amazing location - literally a 1 minute walk to the ski slopes. This meant we were able to return to the hotel at lunchtime for a rest before skiing again in the afternoon. 2. Ski lockers really useful although not heated so boots often not dry in the morning 3. The views of Mont Blanc and surrounding mountains must be up there with the best of any hotel in the Alps. 4. Stylishly decorated 5. Good breakfast with plenty of choice 6. The newly opened Spa area was good. Rarely anyone in there - Sauna was good although the Steam Room was not working 7. Being able to book ski passes at Hotel reception was helpful Cons: 1. No Kitchen in Mont Blanc Suite - as already mentioned, do not book this expecting that you will be able to cook anything. Sink, Microwave, Kettle, Coffee Machine and Minibar size fridge (see pic attached) 2. No real bar area in hotel - whole of communal area taken up with restaurant 3. Hotel management very pleasant and full of smiles but totally ineffectual if you actually need them to help with something 4. Restaurant staff generally unfriend

Been at the hotel for skiing vacation from Feb. 9th till Feb. 16th 2024. It is important to stress that my evaluation of the place is based on comparison with other 5-stars hotels in Savoie region I have visited last couple of years. The hotel itself appears to have the gone through the last renovations many years back. That is visible in the lobby, but even more in the rooms (scratches on the walls here and there, obviously aged paint in some corners etc.). What I found especially weird in my room was the toilet bowl combined with a shower (picture enclosed). There was no drinking water supply in the rooms, which again, taking the price of the room should definitely be a standard. Other than that the premises looked ok, but only that, which considering the price of the hotel, was rather disappointing. I should mention however, that there were a lot of old wooden furniture and equipment which contributed to the cozy alpine atmosphere of the premises. The food in Fer A Cheval is definitely to be regarded as satisfactory. Diverse and good quality breakfast offer, and an exquisite in-house restaurant were a satisfying choice both for morning meal, as well as après-ski dinner with friends. The SPA area consists of swimming pool and a small gym as well as two dry and one wet sauna. The area was rather well maintained, although the saunas were not always working, which was frustrating. The staff was neither prompt in having them fixed. Other than that, however, the staff should be regarded as friendly and helpful, although not everybody (even at the reception desk!) was able to communicate in English, which should be a standard, taking the fact that there were numerus guests from abroad in the hotel. Having all that in mind, I would say the hotel left me with a slight flavor of disappointment. There were a lot of aspects and experiences which were only satisfactory, which is especially strange that it wouldn't cost a great effort on the hotel's management side, to make them simply great. Therefore, the value for money ratio of the hotel should be regarded only as average.

My stay at Novotel Megève was extraordinary, thanks to the exceptional staff: Lou, Lou, Claire, Juliet, Lily, Simon, and Ubaldo at the reception, as well as Jason, Béranger, Romain, Achille, Alexandre, Mohammed, Camila, Julian, Nadège, and Louis in the restaurant. Every team member went above and beyond to ensure our visit was unforgettable, with our daughters reluctant to leave. The cleaning service was impeccable, maintaining spotless rooms throughout our stay. Ideally located in the heart of Megève, Novotel is the perfect choice for guests seeking a relaxing and memorable experience, surrounded by attentive and friendly staff. A heartfelt thanks to the entire Novotel team!

Aquí tuvimos una gran vacación y nos disfrutamos de nuestra estadía. Había un grupo de todos nosotros y todos teníamos diferentes tipos de habitaciones, por ejemplo, algunos tenían un dormitorio, baño y zona de vestir donde otros tenían dormitorios separados, camas de bunker, WC y ducha separados con zona de cocina/viva. El hotel ofrece un servicio de navegación que se encuentra regularmente desde 8.30am - 23.00, puede caminar a la ciudad pero sería de 20 minutos y está en una carretera muy ocupada. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en El desayuno es aproximadamente 17 libras cada pastel (continental), pan, queso, hambre, algunos cereales, yogurt, huevos abrasados, té/café, etc. El personal es muy amable y no podía hacer lo suficiente para usted. Ellos hacen comidas pero no comidas y menú de bebidas limitadas, pero salíamos todas las noches, así que esto no nos molestó.

Stayed here for 3 nights in a suite on the 2nd floor. Even before we arrived I had a feeling things would be good. We were contacted about lift passes, restaurants etc, which the hotel booked and organised, so we picked passes up from reception, making life very easy. We arrived and the welcome was very warm, the decor is beautiful and we were able to get into our room early which was stunning. Beautiful soft furnishings, divine bed, coffee machine etc etc everything you would expect from a 5 star with the addition of fabulous turn down with fresh delights every morning and night. Breakfast was lovely, spa was a wonderful spot at the end of the day and roof top bar really special. The service was thing that sets this hotels apart. Everything was anticipated and they couldn’t do enough for you. Dropping us off at lifts, picking us up, taking skis back for us all provided without needing to ask. We had such a wonderful time, would highly recommend and we will be back.