Tu alojamiento en Arcachón

I choose this hotel due to a wedding party in the Arcachon Harbor. The staff has been easy and responsive to several requests and finally, we find us with the family with several rooms. The staff flexibility has been a nice support to ease the various reservations and different individual requests. The room was nice, clean and comfortable with good air conditioning. I also appreciated the breakfast buffet with yummy local breads or cakes. in addition, the hotel is well located to do eveything on foot in Arcachon. I just regret not having been able to stay more to enjoy it a little bit longer.

We chose an average-priced 3-star hotel for our stay. Breakfast was an extra €11, and with the added local tourist tax, we paid €140 per night per couple. On the plus side, the twin beds were spotless and comfortable, the air- conditioning worked well, there was constant hot water, breakfast was a hugely varied and excellent buffet with friendly helpful staff, and we always found a space in the car park. On the minus side, the rooms were small and dated, only one bed had a bedside table so the hard Formica chair had to be used as a substitute, no mini- bar, and no tea and coffee making facilities; there were not even glasses for drinking and/or teeth cleaning - just two very flimsy paper cups instead. There was a coffee machine in the entrance hall, with capsules available for €1 from the desk staff, (if they were there), although there was plenty of space below the desk in the room to have installed a mini -bar , with a tray of cups and a kettle on the top. If the hotel could completely redesign , with fewer and larger bedrooms and more guest comforts, this could be a splendid 3-star hotel ; as it is, it is 2-star at 3-star prices. We were only there for two nights and I was simply disappointed; had we been there for a week’s holiday, it would have spoilt it.

Perfect location, near the shops, the markets, the restaurants, the train station; the beach, the supermarkets, the quay (for boat trips). Couldn’t fault it. The reception staff were particularly helpful and having arrived early on a train from Paris they phoned us as soon as our room was ready. The cleaning staff were also very friendly and helpful. The small kitchen was well equipped and we even had a mini dishwasher. An unexpected balcony was a bonus. We never tried the breakfast (we were too close to the boulangerie/patisserie) or the hot tub. The roof top terrace was ok but we never actually sat up there. Couldn’t fault it!

Great hotel , excellent location next to the beach. Rooms lovely ours had a closed balcony. Modern decor. Good coffee machine, which is rare in hotels in France. There is an underground carpark. Restaurant looked nice but we didn’t try it. Friendly helpful staff. Would stay again.

was in contact with the hotel when I did the booking, and before our arrival, regarding some questions. As a frequent traveler, both privately and for business, I prioritize a healthy indoor environment, which for me also includes avoiding hotels that are polluting the indoor environment with scented cleaning detergent and/or ”air fresheners” etc. Best Western Arcachon Le Port replied that they only use nonscented products for cleaning the rooms, and no ”air fresheners” is used. Upon arrival, this was 100% confirmed, and it met our expectations. We got two bright and clean rooms. Both rooms had small balconies. The hotel offers a good breakfast which, we also enjoyed a lot. During our 4 day stay, we also had the pleasure of using the rooftop bar at the hotel, which offers a nice view over Arcachon. The hotel is located in a nice quiet area, approximately 1 km from Plage D´Arcachon a beautiful sandy beach. On behalf of the entire family, I can give my warmest recommendation of Best Wester Arcachon Le Port. And if we are again in the area of Arcachon, we will for sure book a stay at Best Western Le Porte

Esta fue la segunda vez que nos alojamos en Les Bains d'Arguin. Habíamos pedido específicamente no estar en una habitación determinada que tuvimos el año pasado. Habíamos reservado una habitación ejecutiva con vista al estanque. Tenga en cuenta que todas estas habitaciones dan al estacionamiento con una vista muy limitada del estanque si está de pie justo afuera del pequeño balcón. El año pasado, nuestra habitación daba a los contenedores de basura y a la entrada del personal a la cocina. Una vez que hicimos el check-in y nos dieron nuestras llaves, descubrimos que teníamos exactamente la misma habitación que el año anterior y volví a recepción para pedir que nos cambiaran de habitación. Habíamos pedido específicamente no estar en esa habitación y, como habíamos reservado 3 meses antes, ciertamente nos habían avisado con anticipación. La recepcionista dijo que no había nada que pudiera hacer durante 5 días hasta que un grupo grande se fuera. Me quejé de que no era lo suficientemente bueno y era nuestra segunda visita al hotel. Así que tuvimos que quedarnos en esta habitación horrible y oscura y el olor de los contenedores de basura flotando cada vez que abríamos las puertas del balcón. Las habitaciones están muy desgastadas y necesitarían alguna inversión. La puerta de la ducha goteaba como el año anterior. Te dan vasos de papel en lugar de vasos. Las batas de baño estaban muy gastadas y habían visto días mejores. El personal del centro de talasoterapia tampoco era muy amable y parecía que les molestábamos cuando intentábamos reservar algunos tratamientos. Conseguí reservar un par de tratamientos, pero me parecieron muy normales. Ambos tratamientos los llevó a cabo personal que solo llevaba allí unos meses y me parecieron bastante inexpertos. Mis cutículas todavía se están recuperando de la manicura que me hicieron. El centro de talasoterapia en sí es bastante agradable y la piscina cubierta es muy bonita. La piscina al aire libre estaba muy fría y siempre es difícil encontrar una tumbona. Los huéspedes se pelean por ellas y la gente se mueve constantemente entre tratamientos. Habíamos reservado media pensión y el desayuno es pasable, nada especial. Sin embargo, disfruté de las cenas y creo que este es el punto fuerte de este hotel. Las comidas son equilibradas y agradables. El personal del restaurante es probablemente el más agradable de todo el hotel. Una noche preguntamos por qué el servicio tardaba tanto y nos dijeron que, como el hotel estaba lleno, ¡sería así durante los próximos 15 días! La falta de atención al cliente de los franceses me hace reír a veces. Afortunadamente, el hotel está situado a 400 m de una playa muy bonita. El centro de Arcachon está bastante lejos a pie, pero siempre es un placer visitarlo. También nos gustó mucho La Mouette, que es la playa y el pueblo más próximos al hotel. No recomendaría este hotel y nunca volvería a alojarme en él. No es un hotel de 4 estrellas. Le daría una calificación muy baja de 3 estrellas. Realmente necesitan invertir en el mantenimiento del hotel y en la formación del personal al cliente. Aunque me encanta esta zona de Francia, no me gustaría volver a decepcionarme y no disfrutar de mis merecidas vacaciones. Odio sentirme estresada durante las vacaciones y tener que luchar por lo que siento que he pagado.

Lovely overnight stay for a short trip to arcachon. Very friendly welcome and the place has a very boutique feel to the reception area and bedroom. Good location, with paid street parking outside. Very clean quiet room and comfy bed. Some street noise on our 2nd floor room, but did not disturb us to any great degree. However, as others have said, room is a little style over substance. No storage space and very little hanging space if you were staying for more than a couple of nights. Also the sliding door on the toilet room does not not provide complete privacy, as it does not completely close ( a design flaw). Breakfast was a disappoin**ent, given other reviews and the photos we had see, which could have been stock marketing photos. On our trip it appears that hot offerings were either not available or not replenished, there was no fresh fruit available, no croissants or chocolatines (these are stable French breakfast offerings). There was a toaster, but no bread to use in it. The bread cutting area did not have a cloth available to use to save handling the baguette while cutting ( food hygiene). The meat and cheese offering was extremely limited, two meats, and two cheeses. We are also used to a more variety of cereal and yogurt options at similar type of properties, which did not seem to be available on this trip. In summary, I would happily stay again for a short trip, based on location, friendliness of staff and cleanliness, however I would not recommend or purchase the breakfast