Tu alojamiento en Sabaneta

We stayed one week as I am Colombia and my husband is not and was a little shy to stay at my mothers house around the corner. Picked because of the reviews and location. Room was comfortable, although even if you have your dnd they will come in and turnoff the ac. Fridge never refilled. You have to ask for water at reception but beware if the restaurant is closed they will have none. I’ve travelled extensively and both my husband and I work in hotels. This is the first hotel to ever call you every day at 8:55 am to tell you breakfast is about to end, and if you would like your order brought up. I mean someone else might like that, but we hated it!!! I understand the guy thought he was doing a favor and yes maybe 2 days out of the 7 but Jesus! Don’t do that. Shower comfortable however they don’t have conditioner and you must call down for a blow dryer. Bed was comfortable and we were in the largest suite on the top floor. However the ac is placed in a location where when turned on it blows directly at the bed! It’s impossible to sleep like that as you will need it on blast to cool the room since they have turned it off for you and it’s so directly on you that you will get sick. Now I had three things that have gone missing from my room. One of which was a pink purse. Luckily it was a Nine West purse and not one of my very expensive Gucci purses. This I called the reception on the same day as check out to first ask them if I had left it behind, not only were they very defensive about it but also offensive. The receptionist ( gentleman) said oh you sure you didn’t drop it as i seen you leave with so much stuff. And he also said why would you just bring it up now. Mind you I made this call about one hour after checking out. I said to him because I wanted to make sure it wasn’t in my bag. The purse was placed next to my sneakers which were the exact same color. Now you see I would just think that it got tangled up with the sheets, but one thing occurred which made me think something was not right. On one day, I took the end off the door since the waiter brought up our food. We stayed late in bed watching tv and sleeping. Someone opened our door with no knock. I quickly rushed to see who it was and it was the hotel manager. She said ohhh I’m sorry I didn’t know someone was staying in this room I’m so sorry. Now I work in hotels and know two things. The hotel manger always knows when a guest is in their highest paying room, and hotel managers always knock. Also this was through the middle of our stay. They hotel managers office is directly across from our room. They knew. My bag was also opened and a blue adidas body suit was stolen as well as a pair of white stretchy jeans. I only noticed this maybe two or three days ago when I recalled o had packed them and wanted to wear them. My husband and I were going to return to this hotel due to the convenience, however I never received a call back with a resolution as they said they would.

El hotel era muy tranquilo y muy limpio. El personal fue realmente amable y servicial. La comida en el restaurante era deliciosa y con una buena relación calidad-precio. Está ubicado al lado de un gran centro comercial y puedes caminar hasta el metro. Está a pocas paradas de todos los sitios principales con el beneficio de la paz y la tranquilidad. Lo recomendaría altamente

En mis estadías en este hotel, nunca me había tocado ver lo que vi. En el lobby, gente descalza andando de un lado a otro; música a alto volumen, whisky, gritos, etc. Pero lo más insólito, se dio en la madrugada: gallos cantando a todo pulmón en el piso donde dormía (no lo podía creer). En la tarde anterior, sentí cacareos, pero no les presté atención; y terminaron en su canto matutino. No lo podíamos creer. Al día siguiente, en horas de la tarde, el lobby se convirtió en un vestier, y calzoncillos y zapatos se posaron libremente sobre las mesas en las que había desayunado ese día. Hubo un cambió total de ropa, por parte de un grupo de personas, a la vista de quienes estuviéramos ahí presentes. En términos generales, el comportamiento de la gente que fue durante nuestra estancia, no lo habíamos visto; y nadie puso orden, hasta donde me pude dar cuenta.

Describe esta experiencia como la más baja que puedas vivir en un hotel. El servicio delante de la mesa es muy malo, está asistido por una mujer muy joven y un hombre muy joven, con baja tolerancia de frustración, con poco conocimiento de los procesos de hotel, Con respuestas malas para los clientes, y se dan el derecho de maltratarse a los visitantes, son rudos a responder. Finalmente cambié de hotel, pero desgraciadamente un amigo reservado en este mismo hotel y su experiencia fue desastrosa, el hotel le envió un servicio para recogerlo en el aeropuerto y cuando llegaron al hotel el taxi tuvo que pagar $125.000 pesos colombianos Y finalmente le pagó 280.000 pesos, cuando hizo la afirmación, esta mujer delante de la mesa era realmente agresiva y ruda a él, la única solución era que cuando se fue, supuestamente lo llevarían al aeropuerto por libre, caballeros, El hotel es un hotel de calidad muy alta, y el hotel es un hotel de calidad muy alta.