Tu alojamiento en Lutry

The treatment I received from the receptionist present on Sunday morning overshadowed everything that could have been good. When I told him that the room key didn't work, he sent me upstairs and the housekeeping opened my room and confirmed that the key wasn’t working and that it needed to be changed. I asked once more the receptionist to have a new key, but he insisted it was working good (meaning that or I was lying, or I was not able to use it). He came upstairs with me babbling that the key was working perfectly while rubbing the key on the coat only to discover that the key was not working. Complaining, he came downstairs to change the key and, instead to apology, he added that I had the check out that day and that I did not need the key anymore. From my point of view, such an arrogant and rude behavior is unacceptable in a hotel. The room was tiny, but by reading other reviews, I imagine that the lake side ones are bigger. The bed is a French size (140x200cm) and uncomfortable, and only had one duvet (160x200cm) for two guests. The hotel sells parking cards in the area. I suggest you not buy them: there is a car park two minutes walk from the hotel (Parking La Possession) which you pay from 7 am to 8 pm (it's free at night) and 4 hours cost 5.40 CHF plus 3.60 CHF for each additional hour. It only makes sense to purchase day passes if you no longer intend to touch the car between your arrival and departure. If you use it even just to go to Lausanne or Vevey, you will have to pay for the actual time of use.

Modern very recently opened hotel. It is conveniently located close to the tribunal and hospitals. The heating in room is powerful. Apparently at a first look well furnished and looking nice and confortable, but the lighting in room is poor, no USB ports close to the bed, the bathroom is poorly equipped. In my room the hot water was absent and I couldn't have a shower. The WC flushing was badly conceived going out from the WC at each flush. A nightmare.

La ubicación del hotel es muy ideal. El cuarto único también es muy cómodo y amplio. También se envía tarjetas de transporte gratuitas a la ciudad cuando se aloja, y se recomienda visitar un museo de arte. La experiencia global es buena. Estaba listo para vivir una noche y luego pasó cuatro noches. Es el hotel que se va a vivir la próxima vez.

Tres joli hotel pres de la gre et de centre de Lausanne, a deux pas des moyens de transport en commun, jolie et grande chambre, decos tres chic, une equipe tres acceuillante pres a aider avec la moindre chose, un restaurant renome et a ne pas rater, petit dejeuner excellente et delicieux. Encore embelli pendant cette periode avec une parure de fete. Je vous le conseille pour votre sejour a Lausanne. Vous allez en devenir fidele. Merci a toute l equipe de nous avoir fait un bon sejour et d excellents souvenirs qui nous ont restes au coeur❤️💐

#valoración positiva #Me gustó (Seguridad,Ubicación,Opciones de transporte,Insonorización,Comodidad de la cama,Restaurantes cercanos);La ubicación es conveniente, ya que Lausana está cuesta arriba, tienes que tomar un taxi si arrastras equipaje pesado. La habitación es cómoda y limpia. ¡La elegiré nuevamente la próxima vez que venga! Ya eran más de las 11 de la noche y había un McDonald's cerca para cenar. El desayuno tiene vistas al aire libre.

El servicio muy bueno, muy atentos… La habitación cómoda, moderna y amplia. Bonita vista del lago. El desayuno variado y de calidad de los alimentos. La ubicación es excelente muy cerca de una estación de metro, en recepción te dan los pases para usar el transporte. El estacionamiento aunque turne costo está muy bien , cómodo y el auto queda seguro Definitivamente lo recomiendo y cuando vuelva a Lausanne me volvería a hospedar ahí

The location is great, right next to the lake and by the ferry stop. I paid the local tax on check-in and stupidly declined to get a receipt - they'd have noted it. But no, i was asked again for it on check-out the next morning. I went out and stupidly handed my key in. On returning, a group was checking in. My key was handed to them. Luckily they spotted they had too many keys and handed it back. While all this was going on, someone, the restaurant manager?, was loitering around. Surely they'd have been able to give me my key rather than keep me waiting? It was like it was beneath his dignity to deal with the front desk, which is really only a desk in a corner of a bar area. The restaurant was cleared up/set up for breakfast until after 1am. Cleaning started before 7am, including hoovering and clearing the restaurant toilets opposite my room. I didn't have a great sleep. I didn't have dinner or breakfast.

Un lugar excepcional lleno de detalles, el staff muy amable y simpático. Las instalaciones del hotel insuperables. Fue una gran experiencia y el lugar frente al lago es simplemente mágico. Las habitaciones llenas de detalles que no encuentras en otros hoteles, cómodo, hermoso, impecable. Muchas gracias por hacernos vivir una gran experiencia en Suiza, lo mejor sin duda de nuestro viaje. Mil veces mejor que SuvrettaHouse en St. Moritz. GRACIAS.