Tu alojamiento en Woolwich

Do not trust them with your credit card information. Upon check in a $200 deposit is taken which is standard for some properties. After checking out I logged into my online banking and found that my credit card was charged an additional $500 on top of the room rate and deposit. I called the property at 10:30om(when I realized the charge) and was advised that the charge was manager approved and that no notes were on our file. I inquired why I wasn’t called before the charge was applied and no answer could be provided. The next morning at 9am I called the property again and eventually spoke to a duty manager who advised that there was damage to an ottoman. We never used the ottomans in the room. I was basically accused of doing the damage as their staff check the rooms before and after each stay and that there was no damage reported before our stay. I know matter of a fact that we did not use the ottomans in the room during our stay and advised the staff member. I asked her why we were charged without being advised and she advised that the case was still under investigation and that the hall cameras need to be reviewed - why??? The ottoman wasn’t used within the room let alone the hall. But if the situation is still under investigation why charge me an additional $500. We have not been informed of the extent of the damage or the reason the ottoman costs $700. Be very careful at this property. Fully inspect your room and all pieces of furniture so that you aren’t charged and falsely accused as we were.

We stayed in this hotel for Canada day weekend. And upon check in we had a very warm welcome and to name them, Sai, Kristine, Bee and their Supervisor Zaid. They are all very helpful, friendly and accommodating. The hotel's breakfast was good too with lot's of choices to choose from and the F&B staff were very attentive to the needs of the guests. These are some of the reasons to come back and stay there again.

El hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, El personal de la GM-Kay Koots, Suketu de la oficina frontal, el director de la casa de la Bistro, el director de la Bistro, Shefi, por asegurarnos de que nos cuidamos bien, todos ustedes son un gran grupo de personas y bienes para Marriott. Con cada viaje a casado, sólo se me convierte en un miembro leal y orgulloso. Todos en un viaje lindo, esperamos volver pronto.

Envio mucho tiempo en la carretera, y lo último que quiero hacer es pedir los fundamentos absolutos. Cuando nos ingresamos, nos asistimos una mujer de mediana edad hablando francés. Difícil de describir la situación en la mejor manera posible. El hotel está situado en el centro de la ciudad de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad. La información no estaba en el sistema según ella. Llamamos a la rep que maneja nuestras reservas. Ella la pasó por su sistema y explicó toda la información que se transferió al hotel. Oooops. No es una excusa ni nada por perder nuestro tiempo. Después - estaba llegando tarde, dejé mi llave de tarjeta de habitación en la habitación- necesito una nueva tarjeta de habitación, pregunté por una, recibió una, gracias por la sustitución. Silencio ... (tu bienvenido?!?) El día siguiente llama al hotel, explica la habitación e huele como si un animal hubiera vivido allí. El hombre que llamó me preguntó si quería cambiar de habitación, me negó mientras ibamos a otro hotel, en qué punto ofreció aplicar fresher aire. ¡Genial! Volvió a una nueva sala de olor. Salto en el duche, todo limpio, sólo para salir y no encontrar un toalla, ropa de ropa o cualquier otro hilo para secarme con. Llamar a la mesa delantera. “Nos vamos a llegar pronto” pronto? ! ? Eso es 5 minutos, 10 minutos, media hora? Usa las hojas de cama para secarme. Descubierto 10 minutos es lo que se llevó para conseguir toallas al tercer piso. ¡Id al escritorio delantero y pregunte: ”¿Por qué no hay toallas en mi habitación? ” Para obtener una respuesta de “tu deberías habernos dicho” no un único disculpa o hueso disculpa en esta pobre excusa para el servicio al cliente en su cuerpo. Ella está en el negocio equivocado. O estoy en el hotel equivocado. No volveré a. Lo siento en el barrio de vacaciones Waterloo. Usted suck.

This was a 2 night stay, for 4 female friends, that were attending a local charity event. My husband booked the room, a large suite, on my behalf. I received a confirmation from Hilton, that I had a reservation booked. At check in, I was informed that my husband ( who was out of town and unavailable) had to be contacted, to confirm and approve the reservation. We were not let into the room until he was contacted. Nevermind that the confirmation hard copy, which I had with me, showed my name - I was treated with complete disrespect. The clerk insisted that she speak with my husband, dialed his number in front of me, without even asking my permission to do so (as would be a normal courtesy). I, nor any of my 3 friends who are extensive world wide travellers, have ever been treated so unprofessionally at a hotel before. Now, this was not the only problem we ran into. Briefly, this details what we experienced during the full stay: 1 - the suite had 1 chair, no coffee table or similar ( seating for 3 people in a 6 person suite?) 2- When chairs and tables were requested, we were brought a folding card table and 3 stacking chairs, 3- Room had no extra toilet roll, no tissues in box and no extra, towels for 2 people not 4 4- Garbage receptacle in room was a tiny comparted bin for both recycle and regular, which couldnt have held more than 1 wine bottle per side, 5- Breakfast: first day, real cutlery and plates, second day - paper plates and bamboo cutlery, that proved unusable. Food was terrible - cold potatoes, rubber eggs, yogurt served in a large open bowl, very limited selection. 6- Coffee cups were of a design that, no exaggeration here, could not be pulled apart - we had other guests hold the stack, while we tried to seperate the cups. And to top it, the lids were too small to fit the cups. 7 - As well, I asked to speak to the manager at check in, and was told she was not available. I indicated to the clerk that I did wish to speak with her, when she was available. Never did talk to her. The local management is completely responsible, for all - ill trained staff, hotel supplies, quality of food and rooms. Absolutely would not recommend this hotel, the others in the area are vastly superior.

Nice big TVs in room but service was not ideal. Sat in room for an hour as a technician tried fixing a loud tv with broken sound system. In room dinning took three times longer than estimated. And water taps are tricky - keep running cold late at night. Staff were friendly and professional to be sure. Small details, though, not so great.

The place is spacious, very clean, nice view on the 18 floor, have all amenities stove , fridge, washer, dryer , gym and swimming pool. The host very friendly and was nice. I will definitely go back again . Also the price is reasonable and affordable, it is like a condominium, not like a hotel. Thank you.