Tu alojamiento en Wellington

This is our second time at Lakeside and it has gotten worse. I’m so disappointed. We arrived early and used the pool while we waited for our room and the front desk called me early asking if I wanted to do early check in for $25, really? Then, while at the pool there was an accident so we weren’t able to go in for the last 2 hours of the day. Ok fine. And I have to agree with the last review on here - sooo many rules especially around the pool with the buzzer going off every second. We get our room and then there’s a biggggggg bug in the wash room which we were able to get into the garbage can. I advise front desk who said they’ll take care of while we were at dinner. Come back from dinner and it’s still there, very gross. Called front desk and they finally took care of it and said yeah these things happen we have trees. Ok so a motel is ok with bugs in the bathroom. Nice. My last complaint is that at the pool, the menu says there is a gratuity of 20% when there is 6 or more people. I was charged gratuity both times and we were only 2 people. Not happy!!

Lovely accommodations. We stayed in Suite 3 at the front. Easy access from parking area. Well equipped, very clean and cozy bed. Had a lovely walk down to the lake and dinner at the Drake. We really enjoyed our stay and will come back. The new suites along the side look super cool. Rick and Kathleen were excellent communicators and ensured our stay was perfect. And it was.

Resort was spectacular! Rooms were spotless and roomy, top line appliances, great sitting area outside of cabins. We had brunch in the restaurant on Saturday, service and food quality was amazing. Check-in and check-out was very easy. Service from beach bar excellent. All staff were friendly and always said ”Hi” to us all. Pool area spacious and clean. Mel was great to deal with, always knew our name. Look forward to coming back!

We visited the Canoe museum earlier in the day and booked the Waring House for the evening. The Inn is a little dated. The food there is delicious. We had lunch at the Barley Room. It was hamburger day so we had 2 of their burgers. Juicy and full of flavour. I eventually had to use a knife and fork. It was too big. The evening passed uneventful and we had a full breakfast the next day. It was a made to order for each person. I had an omelette and my husband had the hash. It was so filling we didn’t eat again until close to dinner. The problem occurred when we got home. We realized that there was a charge of $375 from the Waring House that we did not charge. When we called,we were told that it was due to the fact that we booked through a on line third party and it was their charge and we had to go to them to have it removed. It clearly stated on the on line statement that it was the Waring House that charged it. We even went through their accounting department. We were told it was flagged as an on line booking so it was not them. We spent 3 days calling the bank regarding the charge as well as the on-line booking company. They told us they only charged us for the original booking and the $375 was not put on our account by them. We finally got Waring House account to look again. I booked the room with my Visa card and paid for lunch as well. My husband used his Mastercard to pay the incidental charges. How did the on line booking company get his Mastercard number. He has never used it with them. After searching their records the Waring House had to admit they made a mistake and charge another customer’s room to our card. They were very sorry and will reverse them. We are sorry too. 3 days and hours on the phone to get to what happened. It is obvious that the Waring House does not have their accounting regarding guest in order. Not willing to go through that again!